Mazda of Roswell - Service Center

Great work!!!! Will definitely come back soon great staff fair prices couldn’t ask for better service. Will recommend to my friends and family. Thanks fair prices couldn’t ask for better service. Will recommend to my friends and family. Thanks More

Great Dealership, Service and staff! Aicha was accommodating, easy to work with Courteous. Service has always been honest about car and maintenance. One of the best. accommodating, easy to work with Courteous. Service has always been honest about car and maintenance. One of the best. More

I have always used Mazda of Roswell for servicing my Miata that I bought at that dealership. I appreciate their providing a ride to and from my nearby office while car is being serviced. Lydia, the driv Miata that I bought at that dealership. I appreciate their providing a ride to and from my nearby office while car is being serviced. Lydia, the driver, was especially courteous and considerate of my time. Service technician was factual and helpful. Took car in on 08/04/21 for oil change, they also rotated tires and informed me of need to change spark plugs. Latch cover for convertible top had come loose in late 2019. I prepaid ~$200 for dealer to order replacement. Wrong part arrived during covid isolation. I called dealer to inform of wrong part, they said bring it back and they would restock or replace. When I returned this week they said no returns after 30-days. Very disappointing. While I may return for servicing, I will be wary of ordering parts and definitely not prepay for parts. More

Wonderful. Wes and Paula went far and above the standard care and I left with my new car the same night. I will continue to recommend them to all of my friends and family in Atlanta and beyond. I will be ba care and I left with my new car the same night. I will continue to recommend them to all of my friends and family in Atlanta and beyond. I will be back for my dream convertible in a few years! More

The staff is very professional and kind. I have been a customer for 25+ years and have always had a pleasant experience. The waiting room is relaxing and the women's restroom is very clean. customer for 25+ years and have always had a pleasant experience. The waiting room is relaxing and the women's restroom is very clean. More

Very friendly and fast service. The staff was very accommodating to me because I currently use a walker to get around. I felt that staff went above and beyond to make me comfortable. accommodating to me because I currently use a walker to get around. I felt that staff went above and beyond to make me comfortable. More

Great service going on for 15 years!!(Filling in to meet Great service going on for 15 years!! (Filling in to meet 25 word minimum is hard to do, but i think this will do it) Great service going on for 15 years!! (Filling in to meet 25 word minimum is hard to do, but i think this will do it) More

They have your best interest in mind at all times. Friendly and courteous always. Good experience always at the service center. On a lighter and funny note - The waiting area stools are truly uncomfor Friendly and courteous always. Good experience always at the service center. On a lighter and funny note - The waiting area stools are truly uncomfortable :) More

Excellent service! Great all around atmosphere! A bit too far to use it to service my car in the future, but I was extremely happy with the service! far to use it to service my car in the future, but I was extremely happy with the service! More

I wasn't going to write a review but you keep bothering me so here goes... 1) Schedule an appointment - two weeks out. Wow! Okay... 2) Arrive for one hour appointment. Sit in waiting room for 2 1/2 befo me so here goes... 1) Schedule an appointment - two weeks out. Wow! Okay... 2) Arrive for one hour appointment. Sit in waiting room for 2 1/2 before anyone ever comes 3) Someone finally comes to tell me that they need to keep my car. Not sure why it took 2 1/2 hours to tell me that. 4) Send me home with driver, this is a Tuesday, never hear a single word from the service department. I finally call Thursday afternoon... "yeah, yeah - parts are on order they should come tomorrow. Might have the car tomorrow evening. Saturday at the worst." 5) No word Friday 6) No word Saturday 7) I call Tuesday. "yeah, we're done but we can't find the key. We're investigating will let you know" 8) No word 9) Call Thursday - a week and a half later. "We're done but we're still investigating what happens with the key. Will call back soon." 10) Soon comes and goes. I need to leave town. Told the guy on the phone so. 11) Am leaving town, half way through the city... ring - your car is ready! Best part, the car still has issues. Service manager sent me a follow up email. I responded telling him that I have the same issues that I did when I came in. He never responded. Nice job lads. How about that for a review? Please stop pestering me. More