McGovern Chrysler Jeep Dodge Ram

ABSOLUTELY NOT, NEVER AGAIN! I was highly disrespected and got major attitude from the service advisors. If I could give them 0 stars, I would! If you are planning to go in I was highly disrespected and got major attitude from the service advisors. If I could give them 0 stars, I would! If you are planning to go in for service, just know you will be scammed out of your money. They do not care about the customers at all, just what's in your pockets. I am a college student and they took advantage. I went in for service towards the beginning of April and I do not think I have ever been so screwed in my life. I asked for them to replace my RF brake caliper. That is the only thing I wanted them to do since I work at a car dealership and was headed home in the following days. I am not from MA but needed the caliper replaced so I could get home safely. I got there at 7:45am, they took my car right in, told me it would be done by afternoon. Sounds great, right? No. Around 12pm, I got a text message saying "PARTS NEED TO BE ORDERED", Are you kidding me? What have you been doing for 4 hours???!!! I go up to the counter and ask what parts need to be ordered, they inform me that the Brake caliper replacement needs the front caliper + bracket + banjo bolt. I said no and that I only wanted the brake caliper done. They then argued with me saying that is not how it works and that the entire system needs replacement. I told them that my car dealership would do it, please just replace the brake caliper. The service advisor than spoke to the technician, and I asked them how much replacing ONLY the brake caliper would be. It was totaled out to almost $1100. Are you serious? I understand I need to pay for the labor and parts but that was a scam and complete nonsense. I declined and took it back to my car dealership and they charged me $82 and they did it in 20 minutes. I also learned that all MOPAR parts come with the banjo bolt alongside the brake caliper so why am I paying separate for it. Never go here for service, you will just be drained your money. I regret even walking into this building. More

As always, the service department here is excellent. Very friendly, they get the job done and very reasonably priced. Special shout out to Daniel Brouillard and Rahul Sharma for making it an easy drop Very friendly, they get the job done and very reasonably priced. Special shout out to Daniel Brouillard and Rahul Sharma for making it an easy drop off and pick up. More

I felt very disrespected as a customer, especially after I declined to have work done because I felt costs were way too high. Also, felt like there was a lot of price gouging going on. They recommended one I declined to have work done because I felt costs were way too high. Also, felt like there was a lot of price gouging going on. They recommended one servive for over $700 for something that wasn't needed. The 2nd place I brought car to showed me actual items in question to prove it. Then that stupid text app that lists recommended service didn't work correctly & only showed the very high final cost, but no explanation for why it was so high. I won't be going back to this place for service in the future. More

Work was done in a timely manner and they also offered pick up and delivery service pick up and delivery service More

I cannot say enough good things about this dealership. Wilson Stephens & Tom Cullinan were awesome to deal with when I bought my Grand Cherokee Summit. And the service provided by Juan Flores and his te Wilson Stephens & Tom Cullinan were awesome to deal with when I bought my Grand Cherokee Summit. And the service provided by Juan Flores and his team was equally good! More

Very helpful and up front. Erica and Grayson were very easy to work with and not pushy at all. Erica and Grayson were very easy to work with and not pushy at all. More

The dealership is very good for servicing my jeep. They always do a good job except the service is too expensive.. They always do a good job except the service is too expensive.. More

Their customer service is severely lacking. I have personally witnessed certain employees being selective with who they treat well and who they don’t. I wouldn’t reccomend this place to anyone I have personally witnessed certain employees being selective with who they treat well and who they don’t. I wouldn’t reccomend this place to anyone More

Nice salesperson, great service! I had very nice experience buying my jeep.The salesman was very knowledgeable and made everything easy purchasing my first Jeep. I had very nice experience buying my jeep.The salesman was very knowledgeable and made everything easy purchasing my first Jeep. More