Mccord's Vancouver Toyota

Stole my license! Went here with my wife to buy a Camry , they held my license during test drive. When we came back we said we where going to check out our banks loan o Went here with my wife to buy a Camry , they held my license during test drive. When we came back we said we where going to check out our banks loan options. They insisted on running their own credit check and would not give me my license back so we could leave. I told them I wanted to check my own bank first. I had to threaten the punk salesman with calling the police to get my licence back More

Took a Deposit on a car, decided last miunute not to sell. McCord's Vancouver Toyota took a $2,500.00 deposit from us for a Launch Edition Toyota Supra 3 weeks ago. We agreed to pay $10,000 over asking price. McCord's Vancouver Toyota took a $2,500.00 deposit from us for a Launch Edition Toyota Supra 3 weeks ago. We agreed to pay $10,000 over asking price. The car is set to arrive this week and now the owner wants to keep the car to lure in customers. Unfortunately all the other launch edition allocations are spoken for and we're left empty handed. We tried to reach out to the sales manager, general sales manager and even the general manager. They basically told us tough luck and they would sell us a car in 2 months when more arrive. This puts an extremely poor taste in my mouth and I will not be doing business with them in the future! More

Garbage I can’t believe this dealership won’t stand behind their agreement to a known company (Extreme Turbo Systems) to get their 2020 Supra after offering a I can’t believe this dealership won’t stand behind their agreement to a known company (Extreme Turbo Systems) to get their 2020 Supra after offering a 2500$ deposit and was straight paying cash for the whole vehicle over msrp. This dealership is xxxx. More

Cory Cox is the Salesman Togo to!!! Great service! Cory is a very polite person! Not your typical salesman who always pushes for something! Works great with you and your wants/needs! Abs Great service! Cory is a very polite person! Not your typical salesman who always pushes for something! Works great with you and your wants/needs! Absolutely satisfied for the service that I got and to have Cory as the salesman. More

MATT TOWNSEND ROCKS ! Our salesman Matt was very patient with us while going from buying to no sale to buying again until a deal was done THANKS MATT Our salesman Matt was very patient with us while going from buying to no sale to buying again until a deal was done THANKS MATT More

Great service Our first experience buying a vehicle with Skyler as our salesman was outstanding.so much so we were back in a week to purchase another, we waited ove Our first experience buying a vehicle with Skyler as our salesman was outstanding.so much so we were back in a week to purchase another, we waited over the weekend so we could be sure to have Skyler as our salesman. And yet again he exceeded our expectations. Thank you for a easy no hassle deal The Bentley’s. More

Navigation sound is not working. Purchased 2019 Highlander on January 17, 2019. Found there is no voice or sound working with the Navigation system. Since they were aware of this pr Purchased 2019 Highlander on January 17, 2019. Found there is no voice or sound working with the Navigation system. Since they were aware of this problem, I feel they were withholding information that would have affected whether I would have purchased the vehicle. Brought it in and service department was aware of problem but I was not informed prior to leaving dealership with my new car that they were aware has problem. When I brought it back within a couple of days, sales people said they could fix it. If you turn the car off and then back on it might work. I then took it to service on 2/7/19 and they told me that it is a software problem since Toyota had installed new software. They supposedly updated the software and told me that when I want to use the Navigation to input it then turn the car off and restart. Also, they would notify me when the problem had a solution. So far, as of 4/17/2019, I have heard nothing. This is my 4th Toyota. More

Awesome service I would recommend to any friend they did an awesome job I wouldn’t take my truck anywhere else they are my #1 shop for the area I would recommend to any friend they did an awesome job I wouldn’t take my truck anywhere else they are my #1 shop for the area More

Poor Service Center Assistance My name is Donald F Centner and I own. 2015 Toyato Prius which Ibought from McCord’s Vancouver Dealership. McCord’s has serviced my Prius since my pu My name is Donald F Centner and I own. 2015 Toyato Prius which Ibought from McCord’s Vancouver Dealership. McCord’s has serviced my Prius since my purchase.. This morning noticed my dash light icon for tire pressure was lit so I went to McCord’s Dealership and was attended to by Robert Winkler (The Service Advisory). He explained to me the low air pressure was because a screw which caused a slow leak. He said unforntuniarely the tire could not be repaired because it was too close to the side wall. I looked at the position of the screw and it didn’t look close to the side wall. Robert Winklerwent on to say I should buy two tires at a cost of $344.16. I told him that I would think about it but in the mean time, please bring the tire pressure up to 35 pounds. He told me that he could not do this because the air tanks were in the shop and you had to have your car checked in to fill the tires. At that point I told him not to worry his little head about adding air to the tire, I have air compressors and chucks at home in my garage to do this. I took my car to Les Schwab and they repaired the tire at no cost to me.. Guess where I’m going to go when it’s time to buy tires. In fact, I am so angry at the McCord Dealship that I doubt I’ll be back for future servicing and to buy my next new car.. For customer satisfaction, you bombed out.. Donald F Centner (donaldcentner@comcasr.net) More

Horrible experience with McCord's Toyota I took my Prius into Vancouver Toyota for routine maintenance, along with a possible warranty enhancement (inverter) issue. After the service center h I took my Prius into Vancouver Toyota for routine maintenance, along with a possible warranty enhancement (inverter) issue. After the service center had my vehicle for 7 hours, none of the pre-approved scheduled service work was completed and they were still “looking into” the warranty enhancement issue. Very poor communication and customer service from Shadi and Grady along the way!! If, as they claimed, they could not do the maintenance work before they figured out the warranty enhancement issue, then that piece should have been addressed at the very start of my appointment time – 8am – not “we’re still looking into things” at 3pm!! I have taken my vehicle here for years, although they are overpriced and service is typically slow, but will go elsewhere after my experience there yesterday. More