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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.9
589 Reviews
Call Service Center (714) 777-1900

589 Reviews of Mercedes-Benz of Anaheim - Service Center

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May 02, 2024

Brian is always friendly and knowledgeable. I have been to other MBZ services none compare. More

by GARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in service
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May 03, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your positive experience and the friendly assistance provided by Brian. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
May 02, 2024

I live far from this dealership’s excellent service agent Lauren and Samia in sales makes the long drive worth it. Furthermore Mike the service manager always goes out of his way and makes sure the clients More

by shala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
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May 04, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear about your positive experience with Lauren, Samia, and Mike at our dealership! We're glad that their excellent service and personalized attention make the long drive worth it for you. Providing a welcoming atmosphere and high-end attention to our clients is always our goal. We appreciate your business and look forward to serving you again in the future!

Helpful
May 02, 2024

Always great service & the best service writer ever. Kellin Is very smart and informative. Perfect every time I go there. More

by dfoutris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Killing Carter
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May 05, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your positive experience and the great assistance provided by Kellin. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
May 02, 2024

Delfino was excellent, ordered tire and Lyft rides. . Additionally, he had 2 wheels refurbished. Everything was perfect! He was extremely courteous and provided outstanding service. Thank you! Ma More

by Marie Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
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May 05, 2024 -

Mercedes-Benz of Anaheim responded

That's fantastic to hear about your excellent experience with Delfino! We're glad that he took care of ordering a tire, arranging Lyft rides, and having your wheels refurbished, providing perfect service. Delfino's courtesy and outstanding service are truly appreciated. We're here to help and ensure your satisfaction!

Helpful
May 01, 2024

Delfino is the man! Can’t express my gratitude for his professionalism and the service he provides. More

by Kai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
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May 04, 2024 -

Mercedes-Benz of Anaheim responded

Delfino is thrilled to receive such positive feedback from you! We're glad to hear that you appreciate his professionalism and the service he provides. We're here to assist you and look forward to serving you again in the future!

Helpful
May 01, 2024

Always excellent service and wonderful staff. Thanks Lauren. This is my 5th car through Mercedes of Anaheim and they never disappoint. More

by laytoniiic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Service advisor.
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May 04, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Lauren. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
May 01, 2024

Excellent service. Surprised about the car detail. Very clean facility. Timely appointment. Good coffee maker! More

by dianechristopherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Really nice woman. Sorry, I do t have her card now.
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May 02, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 30, 2024

Absolutely impressed with the service at Mercedes Benz of Anaheim! I recently brought my car in for a ripped tire change, and I couldn't be happier with how quickly they got the job done. From the moment I a More

by DrVahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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May 03, 2024 -

Mercedes-Benz of Anaheim responded

That's fantastic to hear! We're thrilled that you had such an impressive service experience at Mercedes-Benz of Anaheim. It's great to know that the staff was courteous, and efficient and ensured your needs were promptly taken care of. We appreciate your recommendation of Lauren and are glad that she provided knowledgeable service. Thank you for your kind words and for choosing us for your car service needs!

Helpful
April 29, 2024

Super fast service and good price. Only complaint was that I had to wait awhile to get checked in even though I made an appointment. But still 5/5. More

by ABOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
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May 02, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear that you had a positive experience with our service and pricing! We apologize for any inconvenience regarding the wait during check-in despite your appointment. We'll work on improving our efficiency to ensure a smoother experience for you in the future. Thank you for your feedback, and we look forward to serving you again!

Helpful
April 27, 2024

The stuff very nice and the parts service department did High Quality works, I’m so happy done my engine and tires with them. Thank you guys! More

by Mackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellin Carte, Bryan Kim, Ian Wu
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Apr 30, 2024 -

Mercedes-Benz of Anaheim responded

That's wonderful to hear! We're glad that the staff was nice and that the parts service department provided high-quality work on your engine and tires. We're here to ensure your satisfaction and make your experience with us exceptional every time!

Helpful
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