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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.9
1,020 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,020 reviews

May 01, 2024

Excellent service. Surprised about the car detail. Very clean facility. Timely appointment. Good coffee maker! More

by dianechristopherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Really nice woman. Sorry, I do t have her card now.
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May 02, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 01, 2024

Quick responses to questions. Gave straight answers to questions. Gave good explanation to new features. Overall very good experience for me. More

by MB lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Mercedes-Benz of Anaheim responded

That's fantastic! We're glad to hear that you had a very good experience with quick responses, straight answers, and helpful explanations about new features.

Helpful
May 01, 2024

David Yu made us feel comfortable from beginning to end with our car buying journey. We intentionally came in to look at pre owned vehicles and was given the option to purchase a new vehicle instead. Y More

by mchanel74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Yu
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May 03, 2024 -

Mercedes-Benz of Anaheim responded

That's wonderful to hear! We're delighted that David provided you with such a positive and comfortable car buying experience, and we're thrilled to have gained you as lifelong customers. Thank you for your recommendation to your family and friends, and we look forward to serving you again in the future!

Helpful
May 01, 2024

Always excellent service and wonderful staff. Thanks Lauren. This is my 5th car through Mercedes of Anaheim and they never disappoint. More

by laytoniiic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Service advisor.
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May 04, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Lauren. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
May 01, 2024

Delfino is the man! Can’t express my gratitude for his professionalism and the service he provides. More

by Kai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
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May 04, 2024 -

Mercedes-Benz of Anaheim responded

Delfino is thrilled to receive such positive feedback from you! We're glad to hear that you appreciate his professionalism and the service he provides. We're here to assist you and look forward to serving you again in the future!

Helpful
April 30, 2024

Absolutely impressed with the service at Mercedes Benz of Anaheim! I recently brought my car in for a ripped tire change, and I couldn't be happier with how quickly they got the job done. From the moment I a More

by DrVahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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May 03, 2024 -

Mercedes-Benz of Anaheim responded

That's fantastic to hear! We're thrilled that you had such an impressive service experience at Mercedes-Benz of Anaheim. It's great to know that the staff was courteous, and efficient and ensured your needs were promptly taken care of. We appreciate your recommendation of Lauren and are glad that she provided knowledgeable service. Thank you for your kind words and for choosing us for your car service needs!

Helpful
April 29, 2024

Super fast service and good price. Only complaint was that I had to wait awhile to get checked in even though I made an appointment. But still 5/5. More

by ABOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
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May 02, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear that you had a positive experience with our service and pricing! We apologize for any inconvenience regarding the wait during check-in despite your appointment. We'll work on improving our efficiency to ensure a smoother experience for you in the future. Thank you for your feedback, and we look forward to serving you again!

Helpful
April 27, 2024

The stuff very nice and the parts service department did High Quality works, I’m so happy done my engine and tires with them. Thank you guys! More

by Mackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellin Carte, Bryan Kim, Ian Wu
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Apr 30, 2024 -

Mercedes-Benz of Anaheim responded

That's wonderful to hear! We're glad that the staff was nice and that the parts service department provided high-quality work on your engine and tires. We're here to ensure your satisfaction and make your experience with us exceptional every time!

Helpful
April 26, 2024

I have experience great service and the rep provide very professional support and explanation.thanks More

by Tsai18267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

My wife and I were treated very respectfully and the salesman listened to our needs in a new vehicle More

by marcus.falz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We're thrilled to have delivered a respectful sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
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