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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.9
601 Reviews
Call Service Center (714) 777-1900

601 Reviews of Mercedes-Benz of Anaheim - Service Center

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May 28, 2024

This is a convenient MBZ dealership in northern OC with a friendly, professional atmosphere. The service and parts stall are top notch. More

by Raúl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Erickson
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Helpful
May 26, 2024

Service was great! Really appreciate our service rep. Roger Bartling. He explained our service options, was very knowledgeable, and courteous. Thank you Mercedes Be More

by rcabori@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
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Helpful
May 25, 2024

I’ve been a client for 14 years. Service department always goes above & beyond. Shout out to David Ranciglio & Roger Bartling. Thank you guys & thank you to the whole service team. More

by melanie.chella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
May 23, 2024

I really appreciate Mercedes Benz of Anaheim getting back to us and said they will take full responsibility and cover the damage. We have been a long time customer and would like to continue to work with Mer More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 24, 2024 -

Mercedes-Benz of Anaheim responded

That's great to hear that Mercedes-Benz of Anaheim has taken responsibility and will cover the damage. We value your loyalty as a long-time customer and look forward to continuing to work with you. Feel free to follow up after the service, and let us know how we did.

Helpful
May 21, 2024

We took our car in for regular service and got the car back with long crack on windshield. The will not take responsibility for the crack and wants us to pay for half. What the heck. Don’t take your car t More

by Nk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept manager
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May 22, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful 1
May 18, 2024

Good service easy set up. Representative was very helpful. Always a good clean car wash More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Erickson
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May 21, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 18, 2024

Today Service Advisor Delfino is very professional. I will definitely schedule my future appts with this service advisor. More

by maeliuhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
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May 22, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the professional assistance provided by Delfino! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 17, 2024

Great service; professionally efficient; Kellen Carter is great. Simply stated, we trust him. Thank you. More

by luyeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dehdashti; Kellen Carter; Gonzalez (sp?)
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May 22, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the great assistance provided by Kellen! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024 -

luyeda responded

Thank you; appreciate the long relationship we’ve had with a great group of people and of course, a great car maker (since 1980)..

Helpful
May 16, 2024

Great service provided by Lauren, my car is working great, would recommend her and the dealer to other MB owners More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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May 17, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the great assistance provided by Lauren! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 16, 2024

Chris helped me and took great care of my car. He kept me updated always and walked me through how to resolve the issue with my car. They needed my car for a few days and they also gave me a loa More

by Ahckroot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Erickson
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May 20, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the great assistance provided by Chris! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
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