Mercedes-Benz of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Excellent Experience Had a really good experience buying my car from this dealership . Asher was quick,helpful , knowledgeable and super easy to work with. Would definitel Had a really good experience buying my car from this dealership . Asher was quick,helpful , knowledgeable and super easy to work with. Would definitely recommend this dealership. Mike H and Asher make a great team for any car buying experience. Thanks More
Service by Alex Clothier This is the finest service Advisor in the business. He knows Mercedes there's none finer. He is the y far the best advisor I have ever had. This is the finest service Advisor in the business. He knows Mercedes there's none finer. He is the y far the best advisor I have ever had. More
Over the top Alex Clothier and his team provide outstanding service. We live all the way up in Baltimore and are very grateful that they go the extra mile(quite li Alex Clothier and his team provide outstanding service. We live all the way up in Baltimore and are very grateful that they go the extra mile(quite literally) to provide us with unmatchable service. Keep up the good work. We highly recommend!!! More
Outstanding experience This was my first time at this specific dealership and I saw on previous reviews that sales agent, Casey Duffy, is the man to see. They sure were righ This was my first time at this specific dealership and I saw on previous reviews that sales agent, Casey Duffy, is the man to see. They sure were right. Casey gave outstanding service. He was very friendly, knowledgeable and professional. I could not have asked for a better experience when buying a car. Thank you, Casey. Also, Mercedes-Benz of Annapolis in my opinion is hands down one of the best in the Country. I have never been to a Mercedes dealership where everyone was so kind and the energy was just flowing. It shows that the Annapolis team enjoys their job - I was impressed! More
Superb We just bought our fourth car from Casey and second with Dustin and the experience just keeps getting better. Mercedes of Annopolis gets our business We just bought our fourth car from Casey and second with Dustin and the experience just keeps getting better. Mercedes of Annopolis gets our business because of Casey. More
Great experience Both Wayne and Mike made not only the buying experience pleasant, but the follow-up afterwards was a refreshing change. They made it a point after the Both Wayne and Mike made not only the buying experience pleasant, but the follow-up afterwards was a refreshing change. They made it a point after the delivery of the car to make sure that I was happy with my purchase. I am very happy, and look forward to their assistance with future purchases. More
excellent customer service Wayne is a wonderful person to deal with from every aspect of a car deal honest dependable and customer service beyond the car deal! I would highly re Wayne is a wonderful person to deal with from every aspect of a car deal honest dependable and customer service beyond the car deal! I would highly recommend Wayne to anyone looking for a new or used car! More
Great salesman The why reason is simple...Mr. Brian Sturgeon was an excellent sales person who was attentive to our needs in the purchase of our vehicle. He was very The why reason is simple...Mr. Brian Sturgeon was an excellent sales person who was attentive to our needs in the purchase of our vehicle. He was very professional and there was absolutely no pressure. We believe he is a true asset to the company and hope to deal with him in the future again. Thanks Brian. More
Best Car Buying Experience of my life Dear Annapolis Mercedes, I would like to take a moment from my recent purchase induced euphoria, to remark to you on the wonderfulness of your s Dear Annapolis Mercedes, I would like to take a moment from my recent purchase induced euphoria, to remark to you on the wonderfulness of your staff, and in particular Brian Sturgeon. I am confident my letter will only reaffirm what you already are keenly aware of. My wife Heidi and I recently purchased a new Mercedes Benz C300 4Matic Sedan, the quality of Mercedes speaks for itself and led us to our choice of brand, and the reputation & value are inherent and obvious. So this letter serves to illuminate your dealership to the quality and reputation of your staff, which cannot always be as readily apparent or as easily discerned. My wife and I have long admired Mercedes and their products from afar, while working to get here, we have made several purchases of other brands along the way, and have researched and looked at even more still in an effort to identify the best value for our family. In this lifetime of purchases and experiences we have each encountered all manner of salesperson, some have been good and some bad, few have been exceptional, and only one has been the best; BRIAN STURGEON! We came to the dealership several times and Brian deftly answered our questions. On Saturday he spent a long time patiently walking through first time Mercedes Benz buyer’s litany of questions. He gave of his time to ensure we could adequately evaluate all our options. He instilled confidence in us we were making a good decision. Your brochure states “We don’t want to sell you a car: We want to help you buy one”. Well Brian Sturgeon is the epitome of this attitude, his exemplary service is truly a prized asset to your dealership. My wife Heidi and I were looking for a dealership we could grow with, one which cherishes its customers, and thanks to Brian Sturgeon we believe we have found such a place. It is with a resounding “YES” we both would, will and are recommending this experience to any and all of our friends in the market for an automobile. Brian shines like the illuminated star, and made our experience the best one we have ever had in our lives. Sincerely, James Farley James Farley More
EXCELLENT SERVICE FROM CASEY DUFFY Mr Duffy was exceptionally friendly and knowledgeable about the new Mercedes Benz I recently bought. I would certainly recommend him to my family a Mr Duffy was exceptionally friendly and knowledgeable about the new Mercedes Benz I recently bought. I would certainly recommend him to my family and friends. Thank you Casey. More