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Mercedes Benz of Athens
Watkinsville, GA
212 Reviews
At Mercedes-Benz of Athens, our priority is taking care of our Bogart, Winterville, Watkinsville, Lake Oconee, and Monroe neighbors with our award-winning service. We’ve made it our mission to provide the widest selection of quality vehicles, top-notch repair and maintenance service, and easy, affordable financing to every client, every day. From the moment you walk through our door, we are committed to building a relationship that will last a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 212 reviews
July 22, 2017
Rudest Staff Ive ever dealt with. I am so very angry about my experience today. I stopped in to look at one of the two used CLA 250 you have on the lot, and after standing outside for I am so very angry about my experience today. I stopped in to look at one of the two used CLA 250 you have on the lot, and after standing outside for 15 minutes I called and a sales person came out, after explaing to him I was here to purchase a company car for myself, and asked to see the inside of the red CLA 250 I was told to come back with my boss and they would be happy to help me. Well little did your sales person know I had a signed check in my pocket ready to make a deal. Ill be going to Atlanta monday morning to make my purchase since Your staff couldn't be bothered helping me. More
by Zbroadwater
Employees Worked With
Other Employees :
Did not catch a name was an older man. , Louis Fabec, Toussant Green
Helpful June 28, 2017
A terrific place for Mercedes service. Got very good price on new tires for SL 500. Service was exceptional. Car was clean and perfect when done. Just a pleasure to have these folks work Got very good price on new tires for SL 500. Service was exceptional. Car was clean and perfect when done. Just a pleasure to have these folks work on my car. Excellent Service+++!!! More
by GASunshine
February 10, 2017
My dream car came through For nine months I have been looking at a 2007-2008 SL and ran into some crappy deals and dishonest dealers trying to sell you lies. Not this team, Jam For nine months I have been looking at a 2007-2008 SL and ran into some crappy deals and dishonest dealers trying to sell you lies. Not this team, James has from the start been thrutfull, on top of every question I asked, respectfully and patience with me (I am very demanding!). They told me the real deal on the car, and I verified with an outsider and the small cosmetics and service items where dealt with so proffesionally and in a cooperative spirit that I drove all the way back, despite there offer to pick the car up for free, to get the minor items fixed and service done. Yes it's an AS-IS deal but they made me so happy to help me to make the car Perfect. AlWAYS buy a used From MBZ and I recommend this Athens team as one of the best teams out there with James speerheading supported by Louis who like James really knows their stuff. Thanks guys, for my perfect dream car, my SL55AMG! More
by AMP
January 17, 2017
Excellent service from everyone; great experience! This was my first time buying a Mercedes. Alex Pournelle was excellent to work with. I felt absolutely no pressure and enjoyed the whole experience This was my first time buying a Mercedes. Alex Pournelle was excellent to work with. I felt absolutely no pressure and enjoyed the whole experience. Also enjoyed meeting Shaun Fagrell, John Ledford, and Shane McCarty. Thanks also to Johnathan Hammont for the nice welcome and the coffee! My wife and I felt well taken care of. It is good to know of the great support of the Athens dealership and the Mercedes Benz network all over the State. Thanks to everyone! More
by Ian and Renay
January 01, 2017
Good experience Bought a new car for my wife and had an excellent experience with the dealership and the salesman. Prompt return of my phone calls and answers to my q Bought a new car for my wife and had an excellent experience with the dealership and the salesman. Prompt return of my phone calls and answers to my questions. Recommend them. More
by Tom
Employees Worked With
Alex Pournelle
December 31, 2016
Did what was asked Alex knew I had no plans to be at the dealership all day. Car was ready to test drive and Alex knew if I liked it and we agreed on price he had a sale Alex knew I had no plans to be at the dealership all day. Car was ready to test drive and Alex knew if I liked it and we agreed on price he had a sale. Mercedes Benz met my credit union rate on financing. Traded in Audi A5 with 4 months left on lease. I do believe in two years when down sizing our Cadillac Escalade ESV Mercedes Benz will have us as a customer. More
by Easiest car buying experience ever
December 30, 2016
great service This is my 4th purchase of a new Mercedes Benz from this dealership and I would not go any where else. I hope to be back for a new two or three more b This is my 4th purchase of a new Mercedes Benz from this dealership and I would not go any where else. I hope to be back for a new two or three more before I can't drive. I am already on my way to age 80 HA More
by Just Martha
December 23, 2016
Excellent Overall excellent experience. I worked with Alex initially, but he was with another customer when I arrived. James stepped right in and took top notch Overall excellent experience. I worked with Alex initially, but he was with another customer when I arrived. James stepped right in and took top notch care of me!! They all treated me like family, not a customer!! This was my favorite/ best car buying experience EVER!' More
by Chiquita
December 21, 2016
buying used benz had the exact car i wanted, got it that same day. it was great and alex was super nice. they were willing to work with my schedule and price range had the exact car i wanted, got it that same day. it was great and alex was super nice. they were willing to work with my schedule and price range More
by xoxost
Employees Worked With
Alex Pournelle
December 15, 2016
Excellent John was extremely courteous and helpful through all phases of our GLC purchase! Would highly recommend him to anyone in the market for a Mercedes! John was extremely courteous and helpful through all phases of our GLC purchase! Would highly recommend him to anyone in the market for a Mercedes! More
by peters, lauraglc
Employees Worked With
