Mercedes-Benz of Austin

Excellent service. One morning I noticed that my right rear tire had developed a couple of side wall bulges. Since I was concerned about driving safely with them, I cal One morning I noticed that my right rear tire had developed a couple of side wall bulges. Since I was concerned about driving safely with them, I called MB of Austin. I was immediately put through to Luis Cuellar who confirmed that had the tire I needed and was able to schedule me at 2:00 pm that day. I got to MB of Austin and the work went seamlessly. The waiting room was spotless and comfortable. It was totally satisfactory experience! More

I recently purchased a vehicle from Austine, the salesman WC Wright was very professional also every member of the dealership. The facility was sparkling cleaned and the service. Thanks to the tech guy Dusty WC Wright was very professional also every member of the dealership. The facility was sparkling cleaned and the service. Thanks to the tech guy Dusty who worked me through the GLS450 infotainment screen. I will recommend this dealership to anyone looking to purchase with them. There are no hiding fees besides dealership fees and tax, and nothing changed from what it was listed for online. More

Had a great customer service experience with Kevin at Mercedes Benz of Austin. This was my first time taking my vehicle in for maintenance and it was truly a smooth experience. The best I've ever had dea Mercedes Benz of Austin. This was my first time taking my vehicle in for maintenance and it was truly a smooth experience. The best I've ever had dealing with service departments. I had only to turn the keys over and Kevin took care of the rest. I barely lifted a finger. Kevin communicated with me throughout, was respectful and I would recommend him to anyone. Thank you Kevin More

I recently visited the Mercedes Benz of Austin dealership for service on my GLS 450, and I must say, the service I received was nothing short of exemplary.  What impressed me was CJ Hodgson approach to cust for service on my GLS 450, and I must say, the service I received was nothing short of exemplary.  What impressed me was CJ Hodgson approach to customer convenience. Knowing that my car would be in service over the weekend , he arranged for a loaner vehicle. A testament to the dealership's commitment to customer satisfaction. When I picked up my car, it was not only serviced to perfection but also washed and cleaned, making it feel brand new. The efficiency and attention to detail with which the service was carried out are commendable. So my experience at the Mercedes Benz of Austin was outstanding. It's advisors like CJ that create loyal customers, and I will definitely be returning for all my future car needs. So of you're looking for a dealership that values your time and provides top-notch service, look no further. I highly recommend Mercedes Benz of Austin and, in particular, the assistance of CJ Hodgson. So a very big thank you to the service department and CJ Hodgson for your excellent customer service. And thank you Mrs. Bobbie Pyka for all your hard work.  John R. DeYoung  More

Excellent experience, my sales representative was very professional and set me up in a lease I appreciate. I would lease another vehicle from this dealership without a doubt. From walking into the dealers professional and set me up in a lease I appreciate. I would lease another vehicle from this dealership without a doubt. From walking into the dealership until I drove away in my new vehicle, I have no issues with this dealership. They do great work, and I highly recommend them. More

I had a wonderful experience at Mercedes of Austin & worked with Jed. He has a casual & laid back approach, extremely knowledgeable & helpful. I went from my dream car G-Wagon to my NEW Dream Convertibl worked with Jed. He has a casual & laid back approach, extremely knowledgeable & helpful. I went from my dream car G-Wagon to my NEW Dream Convertible SL 55 & it was effortless to say “Yes”. Thank you to Jed & his assistant Santiago for your professionalism & expertise! More

Neiko Brown of Mercedes-Benz Austin didn’t let us down once again! Not only did he actively communicate with us when vehicles came in, but he understood our motivation, goals, and challenges. When THE veh once again! Not only did he actively communicate with us when vehicles came in, but he understood our motivation, goals, and challenges. When THE vehicle arrived, he knew and contacted us immediately. We are so very thankful for Neiko and his dedication to sales professionalism/customer service. More

Excellent purchase experience working with Neiko Brown in sales and Matt Juron in Finance. They were extremely professional, attentive, respectful, transparent and they ensured this sale progressed exactly a sales and Matt Juron in Finance. They were extremely professional, attentive, respectful, transparent and they ensured this sale progressed exactly at the pace I wanted. I cannot recommend this dealership highly enough and will be a repeat customer for sure. More