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Mercedes-Benz of Louisville

Louisville, KY

4.5
918 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 918 reviews

January 02, 2016

Tafel Motor Company I rated Tafel Motors - Mercedes Benz 5 stars because they were excellent to work with. Specifically, Skylar Crush, Sales Representative and Jeff Jacks More

by CH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Skylar Crush
Jan 02, 2016 -

Mercedes-Benz of Louisville responded

We are so honored to hear you drove 2.5 hours to buy your E350 from Tafel Motor Company! At Tafel Motors, we are truly committed to providing memorable experiences to each of our clients, and we could not be happier to hear that is what you have received. We also understand the negative connotations that can sometimes be associated with purchasing pre-owned vehicles, and we are thrilled our pre-owned vehicles were in "excellent" and "new" condition. We certainly appreciate your kind words, and we are honored that we could provide such an excellent experience for you. Welcome to the Tafel Motors family!

December 31, 2015

Good experience Good work for what was done. Friendly and professional personnel. Will return in the future. Considering the work done, it was accomplished in a fast More

by kwhilgeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Matt Krebs
Jan 02, 2016 -

Mercedes-Benz of Louisville responded

Thank you for sharing your positive experience at Tafel Motors! We appreciate your kind words and your commitment to return in the future! We are also happy to hear that our staff has been friendly and professional and has provided overall good experiences for you. We look forward to seeing you when you return to Tafel Motor Company! Happy New Year!

December 30, 2015

New Car Purchase Experience I recommend Tafel Motors to all persons seeking to purchase or lease a MB. I have leased2 cars and now have purchased a vehicle from them with out an More

by doug3730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey, Dana Banks
Jan 02, 2016 -

Mercedes-Benz of Louisville responded

Hello Doug! Thank you for stopping by Dealer Rater to share your memorable experience with Kareem Dailey at Tafel Motor Company! At Tafel Motors, we are committed to providing five star personal treatment to each of our clients, and we are so thrilled to hear that is what you have consistently received working with our dealership. We also appreciate you for being a loyal member of the Tafel Motors family, and we look forward to maintaining our relationship in the future!

December 27, 2015

Great Experience Third time we've purchased or leased a vehicle from Tafel. Each time we have been treated well and had a great experience. We have alway been happy More

by FJ1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch, Erik Bujtor
Dec 28, 2015 -

Mercedes-Benz of Louisville responded

Wow! We are so thrilled to hear about your third car purchasing or leasing experience here at Tafel Motor Company! At Tafel Motors, we are truly committed to providing consistent overall five-star experiences, and we are pleased our team has ensured this is what you have received. We also appreciate your kind review and your loyalty to Tafel Motors, and we look forward to providing more great experiences for you in the future!

December 26, 2015

CPO ML350 Wonderful, friendly dealership! John made the purchase easy and efficient. Megan was very informative when reviewing the vehicle with us and took as More

by chaswilliams36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Erik Bujtor, Megan DeWitt, John Foye
Dec 28, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your ML350! We could not be happier to hear about your wonderful experience with the Tafel Motors team! One of our goals at Tafel Motor Company is to provide the kind of experience that reflects the ideals of the Mercedes-Benz brand, and we are delighted that John Foye and the rest of our team provided this for you. We also appreciate your kind words and recommendations, and we look forward to seeing you again in the future!

December 25, 2015

Excellent car buying experience I had a good experience at Tafel and everyone that I dealt with was friendly and helpful. I would recommend them if you are looking for a new or used More

by alinavigar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Erik Bujtor, Joey Sanders, Dana Banks
Dec 28, 2015 -

Mercedes-Benz of Louisville responded

We are so happy to hear about your excellent car buying experience at Tafel Motor Company! At Tafel Motors, we desire to provide the best experience to each of our clients, and we are delighted the Tafel team has been both friendly and helpful. We also appreciate your recommendations, and we look forward to continue providing excellent experiences for you at Tafel Motors!

December 22, 2015

Mercedes c300 Do not buy a mercedes. I am the second owner of a C300, with 35,000 miles. Total transmission failure. Zero assistance from this dealer or MB USA More

by Chickdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Shipp
Jan 06, 2016 -

Mercedes-Benz of Louisville responded

We are disappointed to read that your recent experience with Tafel Motors and Mercedes-Benz was unsatisfactory. At Tafel Motors, our focus is to provide a best or nothing experience for every guest, and we sincerely apologize if it seemed as if we do not care about your business. Though we understand your frustration and wish financial support could be provided, we were informed that Mercedes-Benz USA is unable to provide the financial assistance your vehicle requires. As the manufacturer of the vehicle, all after warranty assistance must be authorized by Mercedes-Benz USA. We are truly saddened to read about your overall experience, and we apologize for any inconvenience or delays in response. To discuss this matter further, you are welcome to contact corporate MB USA. The phone number is 1 800-367-6372

December 21, 2015

exploratory visit with Tony Tony was very engaging, and answered my questions in an efficient manner. Tony was quite knowledgeable about the vehicle we reviewed, C300, and discu More

by buckeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Poignard
Dec 21, 2015 -

Mercedes-Benz of Louisville responded

Thank you for sharing your memorable experience with Tony Poignard at Tafel Motor Company! At Tafel Motors, we are truly committed to providing exceptional personal treatment to each person that enters our dealership, and we are pleased to hear Tony ensured this is what you received. We hope to see you again in the future!

December 17, 2015

Wonderful dealership! I was not able to purchase the vehicle I wanted only do to personal issues regarding my health. I truly felt they did everything they could to gain m More

by Aste2426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch, Kareem Dailey
Dec 19, 2015 -

Mercedes-Benz of Louisville responded

We are so pleased to hear about your wonderful experience at Tafel Motor Company! At Tafel, we are committed to providing the very best in every aspect of our dealership, and we could not be happier that Kareem ensured this is what you received. We do hope your health has improved, and we look forward to continue providing great experiences for you in the future!

December 12, 2015

review of my recent purchase would recommend Tafels. My salesperson did a great job as well as the rest of the team . I have worked with David before and will do so in the future More

by norma2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, David McNulty, Erik Bujtor, Megan DeWitt
Dec 12, 2015 -

Mercedes-Benz of Louisville responded

Thank you for your loyalty to Tafel Motor Company, and thank you for sharing your great experience with our team! At Tafel Motors, we live by the motto, "the best or nothing," and we are so happy David has continued to provide this for you. If you have any questions about your new vehicle, please do not hesitate to give us a call!

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