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Mercedes-Benz of Louisville

Louisville, KY

4.5
918 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 918 reviews

November 23, 2015

Excellent Experience We had a delightful experience working with Alisa Gerton. She was very knowledgeable about the Mercedes product, patient and very flexible with our ne More

by grlkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Alisa Gerton
Nov 23, 2015 -

Mercedes-Benz of Louisville responded

Welcome to the Tafel Motor Company family! We are so delighted to hear Alisa Gerton, Jeff Jackson, and the rest of the Tafel Motors team provided such an excellent experience for you. One of our endeavors here is to ensure we are providing memorable experiences to each of our clients, and we are thrilled that is what you have received and what you have shared with us! Congratulations on the purchase of your new vehicle, and please do not hesitate to give us a call if you have any questions!

November 23, 2015

Amazing Experience We had an amazing working with Eric Torsch and Abel Bogale . They were very knowledgeable , patient and flexible to our needs. The entire Tafel team More

by Sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Eric Torsch, Megan DeWitt
Nov 25, 2015 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear about your amazing experience at Tafel Motor Company! At Tafel Motors, we truly strive to give our customers an experience unlike any other, and we are pleased your family felt comfortable and confident in our services at our dealership. We also appreciate you for sharing your memorable experience with our team, and we look forward to continue doing business with you in the future!

November 23, 2015

Very professional and not pushy I have been to many dealerships. I loved how they did not pressure me like the toyota dealership did. Made me feel like family. Felt comfortable to as More

by Coolbreezex82x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Nov 23, 2015 -

Mercedes-Benz of Louisville responded

We are so pleased to hear Tafel Motor Company made you feel like family! At Tafel Motors, we are committed to providing exceptional personal treatment and the best experience possible. We appreciate you for letting us know that is what you have received! We also understand the stress that can sometimes be associated with the car buying experience, and we are happy we could provide the professional, comfortable experience you deserve! We look forward to continue doing business with you!

November 20, 2015

Great Experience! Loved working with Todd Cherry at Tafel Motor Company. Todd was very patient and helpful in helping us find exactly what we wanted in a vehicle. I w More

by ccmeredith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry, Matt Krebs, Erik Bujtor
Nov 21, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! We are so thrilled you had such a great experience at Tafel Motor Company, and we appreciate your kind words and recommendations! Todd Cherry is a valued member of our team, and we are happy to hear he provided an experience unlike any other. We look forward to providing another great car buying experience for you in the future!

November 18, 2015

Quick response, great follow thru Purchased my vehicle after requesting an online quite. - quick response - no hidden fees - salesman provided everything we agreed upon -great sel More

by Jamie64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 18, 2015 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to share your positive experience at Tafel Motors! At Tafel Motor Company, we truly pride ourselves on delivering the best overall experiences, and we are happy to hear that is what you have received. We are also pleased Skylar Crush was able to provide you with an easy, hassle-free process, and we look forward to working with you again in the future!

November 16, 2015

Couldn't be happier! Sales team was helpful from the first phone call. Accommodating to our needs and schedule. Did everything in their power to make sure we were satisf More

by AWillcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Brad Blackburn, John Foye, Jarress Turner
Nov 18, 2015 -

Mercedes-Benz of Louisville responded

We are pleased to hear you could not be happier with your experience at Tafel Motor Company! At Tafel Motors, we endeavor to provide the best or nothing, and we are happy our staff "did everything in their power" to ensure you were satisfied! We appreciate your recommendations and your kind words, and we look forward to working with you again in the future!

November 13, 2015

Excellent Customer Service !!! Tafel Motors was by far the best dealership I have ever dealt with. Skylar Crush was my salesperson. I came in thinking I could never afford a Merce More

by Kareem15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Nov 13, 2015 -

Mercedes-Benz of Louisville responded

Welcome to the Mercedes-Benz family! We are so happy to hear Skylar Crush provided excellent customer service that resulted in such a memorable experience. One of our goals at Tafel is to ensure our clients receive an experience unlike any other, and we are honored we could provide "one of the happiest moments" of your life! Please do not hesitate to give us a call if you have any questions about your Mercedes-Benz!

November 13, 2015

Very Satisfied Tab was very professional and friendly. We had our car serviced for the first time at Tafel Motors and we were more than pleased. No problem in goin More

by Ms. Diamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tab Barnes
Nov 13, 2015 -

Mercedes-Benz of Louisville responded

Thank you for sharing your positive and satisfactory experience at Tafel Motors! At Tafel Motor Company, we are truly committed to providing an experience unlike any other, and we are pleased to hear that is what you have received in our service department. We also appreciate your recommendations, and we look forward to working with you again the future!

November 12, 2015

Very pleased! We worked with Jeffrey Hovious for many years. This particular transaction was handled very smoothly and has positively alleviated my skepticism in t More

by Senior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Nov 13, 2015 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear about your positive experience with Jeffrey Hovious at Tafel Motor Company! We understand the negative connotations that are sometimes associated with the car buying experience, and we are happy your skepticism in the car buying process has been "positively alleviated." We are honored to have been able to provide the experience that you deserve, and we look forward to providing pleasant and positive experiences for you in the future!

November 10, 2015

Great car purchasing experience I worked with Jeff Hovious. He was a pleasure to work with, informative and worked diligently to get me the car I wanted at the best price. He will co More

by Jr22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Nov 13, 2015 -

Mercedes-Benz of Louisville responded

"Great car purchasing experience" is something we love to hear at Tafel Motor Company! Thank you for sharing your positive experience with Jeff Hovious at Tafel Motors, and thank you for your recommendations. At Tafel, we endeavor to provide "the best or nothing," and we are happy to hear that is what you have experienced. Congratulations on the purchase of your new vehicle, and we look forward to working with you again in the future!

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