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Mercedes-Benz of Louisville

Louisville, KY

4.6
919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

June 06, 2015

Tafel Motor and Skyler are the BEST!! Went to Tafel Motor's one evening just about a month with the intentions just to look at the 2015 "E" Class and ended up driving one out that night! More

by TimP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Skylar Crush
June 04, 2015

It was a very relaxed non pressured atmosphere My wife and I were looking for cars on a Saturday. Tafel motors was the last var lot we stopped at. They were actually closed for business already. Al More

by Keen_29_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Erik Bujtor, Alisa Gerton , Jarress Turner
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear that you took the time to visit us! We certainly appreciate your kind words and we thank you for doing business with us. At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that Alisa made the process a "best or nothing" experience. If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 04, 2015

Happy Benz Customer My wife and I brought her 2014 C300 in for service. We bought the C300 from Tafel Motor Company about 9 or 10 months ago. Our C300 sales person was More

by JM&MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty, Erik Bujtor
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new GLK250! We are happy to hear that David was able to provide you with an easy and stress-free process. At Tafel, we live by the motto, "the best or nothing" and we are happy to hear that David was able to provide you a memorable experience twice! If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 04, 2015

not a good experience, treated as if I was an idiot. Poor poor poor experience, always been Mercedes Benz clients but after this experience we won't be again. Salesmen seemed arrogant, new car manager di More

by strout3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Torsch, Brad Blackburn
June 03, 2015

Good Car Buying Experience The staff was helpful and knowledgeable and stayed past their posted hours to close on our deal. They worked tirelessly to meet my needs and spoke ter More

by Dvaughn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Wyndall Smith
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

We certainly appreciate your kind words and we thank you for doing business with us. At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that Wyndall made the process straightforward and honest. We understand the sometimes negative connotations to the car buying experience, and it is our goal to make sure our clients are receiving nothing but the best in every aspect of their time with us. If you have any questions about your vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 03, 2015

Trust worthy Salesman I came to your dealership with a specific wish list of car description, and that was exactly what I got with the help of John Foye. not only that, it More

by Ammar21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, John Foye
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new Mercedes-Benz! We are happy to hear that John was able to provide you with an easy and stress-free process. At Tafel, we live by the motto, "the best or nothing" and we are happy to hear that John was able to provide you with a memorable experience. If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 03, 2015

This experience was quick and easy. Kareem Daily was professional and friendly. We were happy to have worked with him as he made us comfortable during the entire process. Jeff Jackson wa More

by Samkimber80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Kareem Dailey
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear about your great experience! At Tafel Motors, it is our goal to ensure our clients are receiving a memorable experience in every aspect. We are glad to hear that Kareem and Jeff made this possible. If you have any questions regarding your new vehicle, please do not hesitate to contact us. We thank you for doing business with Tafel Motors, and we look forward to working with you again in the future!

June 02, 2015

Comfortable: Neither Rushed Nor Pressured My first impression was that the show room is very pleasant, and the salesman was welcoming and courteous. As he assisted me, Wyndall Smith was though More

by davidmejia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Wyndall Smith
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! We are happy to hear that Wyndall was able to provide you with an easy and stress-free process. At Tafel, we live by the motto, "the best or nothing" and we are happy to hear that Wyndall was able to provide you a memorable experience. If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 02, 2015

A1 Experience Our buying experience exceeded expectations in every regard. Kareem was attentive throughout the process, which was simple and pressure-free, without More

by Dfontalbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Kareem Dailey, Erik Bujtor
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

"Exceeded expectations" is what we like to hear! Thank you for taking the time to leave this positive feedback regarding your time with us. At Tafel Motors, it is our goal to ensure our clients are receiving a memorable experience, and we are happy to hear that Kareem helped you achieve just that. If you have any questions regarding your new vehicle, please do not hesitate to contact us. We thank you for doing business with Tafel Motors, and we look forward to working with you again in the future!

June 01, 2015

Very Responsive Service I was looking for a particular car and couldn't find what I wanted it in my area. I found the perfect car on the Tafel dealership website and contact More

by Willingtotravel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, David McNulty
Jun 05, 2015 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear that you took the time to visit us from such a distance! We certainly appreciate your kind words and we thank you for doing business with us. At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that David made the process hassle free. If you have any questions about your new car, please do not hesitate to contact us. We look forward to working with you again in the future!

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