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Mercedes-Benz of Louisville

Louisville, KY

4.6
919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

December 03, 2014

Eric Is an amazing salesman I had a great experience. The staff is so friendly and helpful. I appreciate all the hospitality that the staff showed toward me while buying my first More

by Noah Coy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Dec 03, 2014 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your first vehicle. We are happy to hear that you received a great experience that was friendly and helpful! At Tafel, we certainly pride ourselves on delivering nothing but the best in every aspect of your time with us, and we thank you for taking the time to live us your positive feedback. If there is anything else we can do for you, please feel free to contact us. We look forward to working with you again in the future!

December 03, 2014

What a wonderful experience "Great Experience" Alisa was the best sales person I have ever encountered in all my years of buying cars. No pressure. she knew her product, and she More

by Beecher Hudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Alisa Gerton
Dec 03, 2014 -

Mercedes-Benz of Louisville responded

"Great Experience" is what we like to hear! Thank you for taking the time to leave us your feedback. We are lucky to have Alisa Gerton and Jeff Jackson as a part of our team and they will be appreciative of your generous comments. We are thrilled to hear that Alisa was the best sales person that you have ever encountered and that you are enjoying your new car. If you have any questions or concerns, please do not hesitate to contact us. Enjoy your new vehicle!

December 01, 2014

Satisfied Customer I was coming out of my second consecutive lease with BMW and decided to look at my other options. I worked with Jeff Hovious at Tafel and found him t More

by Deedallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Jeffrey S Hovious, Megan DeWitt
Dec 03, 2014 -

Mercedes-Benz of Louisville responded

On behalf of everyone at Tafel Motors, we would like to thank you for taking the time to leave your positive comments and for also doing business with us! We are excited to welcome you into the Tafel Motors Mercedes-Benz family. While there are many options out there when it comes to the car buying process, we are confident that Mercedes-Benz delivers nothing but the best. Jeff Hovious is a valued member of our staff and he will certainly appreciate your recommendations and this generous review. If there is anything else we can do for you, please do not hesitate to contact us. We look forward to working with you again in the future!

December 01, 2014

Easy in and out buying process Came to Tafel looking for a cargo van, and was hoping for a great experience. We were not disappointed. Our dream van just came to their lot, so we ha More

by Neveragain1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry, Cindee Middleton
Dec 02, 2014 -

Mercedes-Benz of Louisville responded

At Tafel Motors, we live by the motto, "the best or nothing" and we are thrilled to hear that you had nothing short of a great experience! Thank you for taking the time to leave us your thoughtful comments regarding your time with Todd and Cindee. They will be appreciative of this kind review. If you have any questions or concerns about your new Sprinter, please do not hesitate to contact us. We look forward to working with you again in the future!

November 30, 2014

Great Experience This is the first time we have bought a Mercedes and Eric Torsch was a joy to work with. We would recommend anyone to wrk with Eric. More

by marielm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Dec 01, 2014 -

Mercedes-Benz of Louisville responded

Welcome to the Mercedes-Benz family! Thank you for taking the time to leave us your comments and for also doing business with Tafel Motors. Eric will certainly appreciate your kind words and recommendations. If you have any questions regarding your new vehicle, please do not hesitate to contact us!

November 30, 2014

Excellent Lots of time and effort was spent helping to work out the lease of my electric smart for two. Future help was offered and I believe them. More

by joshua.amos.brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, David McNulty
Dec 01, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave your feedback. We hope you are enjoying your smart for two and look forward to working with you again in the future!

November 30, 2014

Best car buying experience I've had I bought a used Acura from David McNulty. I appreciated his help and was very satisfied with the experience. He was knowledgeable and extremely helpfu More

by griswold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Dec 01, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you are very happy with your Acura! David is a valued member of our team, and he will be appreciative of your generous words and recommendations. At Tafel, we strive to help our clients find the perfect vehicle, and we are glad to hear that with David's service, you were able to find just that! If there is anything else we can do for you, please do not hesitate to contact us. We look forward to working with you again in the future!

November 27, 2014

Nothing but positive Our experience at Tafel goes past excellent, we feel like we are part of a family at Tafel and will continue to have our cars serviced there and will More

by Bobi4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Jeffrey S Hovious, Stacy Parks, Megan DeWitt
Nov 29, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your positive comments! We are delighted to hear that your experience at Tafel went past excellent. We are lucky to have Jeff and Stacy as a part of our staff and they will certainly appreciate your generous words. Thank you for your continued loyalty to Tafel Motors and we look forward to working with you again in the future!

November 21, 2014

This is the 6th Mercedes I have purchased from Jeff Hovious, Jeff has been very professional, He has done a good job for my wife and I, This is the only dealership I have worked with the same salesperson for 8 y More

by msmith60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious, Matt Krebs
Nov 22, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you have been working with the same salesperson for 8 years! Jeff Hovious is a valued member of our staff and he will be appreciative of your kind words. Thank you for taking the time to leave us this positive feedback. We look forward to working with you and your wife again in the future!

November 21, 2014

great experience Great service from all at Travel. Todd Cherry was excellent. Others that provided financing and service were exceptional. I will be looking at buyin More

by drarnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Chris Schneidtmiller, Jesse Upchurch, Todd Cherry, Stacy Parks, Amie Bibelhauser
Nov 22, 2014 -

Mercedes-Benz of Louisville responded

Great service is what we like to hear! Thank you for taking the time to leave us your generous comments and for doing business with us! It is wonderful to hear that you had an excellent experience working with Todd Cherry. We are lucky to have him as a part of our staff and he will appreciate your kind words and recommendations. If there is anything else we can do for you, please do not hesitate to contact us. Enjoy your new vehicle!

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