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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.6
566 Reviews

566 Reviews of Mercedes-Benz of Midlothian - Service Center

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May 20, 2024

Very good. The lady that handled my service was knowledgeable and easy to work with. More

by RAYCOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember her name
May 20, 2024

Mercedes Benz of Midlothian is the best! From management Ryan, salesman Dylan Anderson, finance Jon Barker, service Rick Nelson! Every time I need or go in for anything they all make sure I More

by hoerter01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Barker finance, Rick Nelson service
May 19, 2024

Had very pleasant interaction with service member he was very welcoming as well as sales team. More

by Anas_108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott lambert
May 18, 2024

I would like to give honest feedback regarding my recent purchase car from Frank in Midlothian Mercedes Benz in Virginia. it was a remarkable level of service provided by Frank Costa and the Midlothian Mer More

by meysamshayegh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

OK but not concierge level service. Ragina was very good and explained why my tires are going flat. This is after 12+ flat tires. More

by JSHARNER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Hakki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ragina
May 18, 2024

Rick was great. He has a very pleasant and personable personality which helped to make my service experience a good one. He ensured that my vehicle was serviced in a More

by tbarnes25.tb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
May 17, 2024

We have been using Mercedes Benz of Midlothian since 2010 and Scott our service manager of approximately 8 years now. Recently we took our car in for an oil leak, and they fixed the problem, explained what c More

by waledwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lambert, Scott
May 17, 2024

Rick took great care of me and got the work completed in a timely manner. More

by MARKALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
May 17, 2024

I was in for warranty work. All work was completed in a timely manner. Good More

by MDONANT1103
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in service
May 17, 2024

They are professional, friendly and strive to resolve any issues presented. Alan, our service advisor was awesome! He kept us in the loop daily while our vehicle’s issue was being addressed. Customer servi More

by MBSHELTON9
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
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