Mercedes-Benz of Midlothian - Service Center

Awesome service’I was scheduled at a different location and they happily accommodated me at Midlothian! Thanks again❤️ and they happily accommodated me at Midlothian! Thanks again❤️ More

I am very happy with my car, the sashes staff and the customer service staff. However, my problem has not been resolved. customer service staff. However, my problem has not been resolved. More

this dealership is concerned about your car and making you happy. I like that my representative Nicole was great. I genuinely felt like she cared about what I cared about when it came to my car and the co you happy. I like that my representative Nicole was great. I genuinely felt like she cared about what I cared about when it came to my car and the condition it’s in. More

Our service representative Scott was helpful and has always provided us good service.He provides good advice on the services we need. always provided us good service.He provides good advice on the services we need. More

Pricing increase was ridiculous. $282 for an oil change! It’s gone up ~$100! I will seek alternative service providers. $282 for an oil change! It’s gone up ~$100! I will seek alternative service providers. More

MB Midlothian used to have a loaner service but now it is a rental service by the mile. We own MB for the last 18 years and bought 3 from this dealer but i guess loyalty doesn’t mean much these days. The sam a rental service by the mile. We own MB for the last 18 years and bought 3 from this dealer but i guess loyalty doesn’t mean much these days. The same service that cost $815 in January now costed me $1050. Not sure what’s going on but this is not what we expected! More

Scott is awesome. Truly outstanding customer service. He kept me informed each day during my recent service (it took several days, but I was expecting that). Truly outstanding customer service. He kept me informed each day during my recent service (it took several days, but I was expecting that). More

Scott Lambert provides excellent service! He is professional and courteous. Answered all my questions thoroughly. He is professional and courteous. Answered all my questions thoroughly. More

Very polite and friendly service team, everyone is welcoming and was to work with at this location welcoming and was to work with at this location More

Good service, Amanda in accounting was very helpful. I had an appointment and the vehicle was a little late getting finished so she made sure I could pick it up. Very good attitude. Regina, was helpful I had an appointment and the vehicle was a little late getting finished so she made sure I could pick it up. Very good attitude. Regina, was helpful also. More