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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,315 Reviews

1,315 Reviews of Mercedes-Benz of Midlothian - Service Center

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August 16, 2025

It’s always a pleasure working with Nichole at MB of Midlothian. It’s not just her, she is just the first point of contact when I schedule maintenance. The whole team is people who love cars. My CLK is More

by Ronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

I have used this dealership for three vehicles and have always found them to be very professional. More

by LILLIAN.BOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Service is ok and representatives do a good job and I will return for more services More

by RLMOORE128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Cheyne Hoke is the best customer focused service coordinator. He is knowledgeable professional and listens to the customer. I will continue to bring my business to Mercedes Benz. More

by paulasimpson1353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
August 14, 2025

Scott was very nice and helpful very knowledgeable as well.overall visit was pleasant. -Jassma More

by Jassmajohnson23@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Knowledgeable tech and sympathetic to my needs. There was a unresolved damage issue in which as a customer i was questioned bur overall good service. More

by E_MINNIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Excellent service. Team helped me out even though I didn’t have an appointment. Thanks to everyone especially Regina👍👍👍 More

by CD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Very accommodating. Work was explained well and even helped to reset our tire pressure monitor without having to be asked. More

by drbean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Very pleased with my service thank you so much, for your help will continue to patronize you More

by LEROYGREGORY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Regina was very informative with what to expect with the service. There was a video showing the actual work being done which I found assuring. More

by galehamilton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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