Mercedes-Benz of Naples

Tino always takes very good care of us in the service department. We were in for a scheduled maintenance service. We always have a loaner car while our car is being worked on. I can only drive cars tha department. We were in for a scheduled maintenance service. We always have a loaner car while our car is being worked on. I can only drive cars that I fit into, I am quite petite, and Mercedes always takes very good care of me. We love our car, even though it is an older model and the Service department treats us as if we just bought a new car ! I feel confident after the service is done, I feel safe in my car and that everything was done the right way. I also feel that we are getting value for money in the repairs department. We do have an extended warrantee, but there is always a healthy discussion concerning the charges and we feel that Mercedes is very fair. I would say the most important value for me is the safety factor I feel when I have a problem and your service department takes care of it. Thank You, Terry Brzeski More

Joe Politi was our sales consultant. He was knowledgeable about the product,friendly and most of all not pushey. We do not like that in a dealership and have left many because of them being too aggressive fo about the product,friendly and most of all not pushey. We do not like that in a dealership and have left many because of them being too aggressive for the sale.He let us take our time to make a decesion on the car that was right for us. Everyone was friendly and the price was fair for the car. You can tell Joe that my wife is very happy with the car. Marc and Natalie Anguilano More

tks for a great team i call the three mosquetiers who help my wife and me to get our S550 and with GODS help in 3 months the gl 450 diesel , the don`t care who pass to the doors everybody is a client no help my wife and me to get our S550 and with GODS help in 3 months the gl 450 diesel , the don`t care who pass to the doors everybody is a client no matter look our status , poor our have lots of money everybody is well treat so tks.... rich grimes.... david the oner ....and tom neglio finance director and the naples group More

Adam Davis pointed out all of the safety features of the 2013 ML350 which was the most important criteria in our decision to purchase/lease the vehicle. He explained and demonstrated many systems which we 2013 ML350 which was the most important criteria in our decision to purchase/lease the vehicle. He explained and demonstrated many systems which we were not familiar with. He kept us informed of progress of manufacture. After delivery he scheduled several follow-up sessions so we could feel comfortable with all of the features of this outstanding vehicle. More

Geoff and Jackie were exceptionally courteous, gracious and helpful. The only problem I experienced was when I pulled out of your driveway , my car's dashboard lights went immediately on and I had to turn and helpful. The only problem I experienced was when I pulled out of your driveway , my car's dashboard lights went immediately on and I had to turn around and return the car for additional and serious repair. But , at this time, all apprears to be well. The loaner car was also a bonus....if I continue to have problems with my SL500 I would seriously consider a newer Mercedes. More

I had never driven or looked into buying a Mercedes. I walked into the showroom to check them out and was greeted by Adam Davis. He was very courteous and most importantly knowledgeable of cars. With th walked into the showroom to check them out and was greeted by Adam Davis. He was very courteous and most importantly knowledgeable of cars. With this knowledge he was able to compare and contrast cars that I have owned and driven to what he had to offer at Mercedes and show me something I would enjoy and in my price range. Once I drove the car and found I liked the ride and the way it handled it was onto agreeing on a price. The negotiations were pressure free and we both respected each others postion. We agreed on a price and delivery was arranged. Adam delivered a spotless vehicle, showed us all the bells and whistles and we were on our way. Really a no hassle experience. Thanks Adam! More

Very pleasant experience, felt we were dealt with fairly and honestly. Our sales rep was very knowledgeable and accommodating. Would recommend this dealership to friends. and honestly. Our sales rep was very knowledgeable and accommodating. Would recommend this dealership to friends. More

Everything was great. I liked working with Adam. He really knows his product. More words should not be necessary just to fill out a form. really knows his product. More words should not be necessary just to fill out a form. More

Adam exceeded all my expectations with leasing my new E350. He was very friendly, exceedingly knowledgable, and treated me with great respect. I have leased numerous vehicles from most major manufactur E350. He was very friendly, exceedingly knowledgable, and treated me with great respect. I have leased numerous vehicles from most major manufacturers, but dealing with Adam at the Naples dealership was by far, the best experience I have ever had. I am hoping to enjoy driving the car as much as Adam seemed to have in selling me the car. Dan Nover More

This was the easiest purchase or a motorvehicle I have ever experienced. From start on the internet until actual dealer visit, test drive, and purchase everyone was knowledgeable, helpful and complemente ever experienced. From start on the internet until actual dealer visit, test drive, and purchase everyone was knowledgeable, helpful and complemented what the other person was doing to assist and make our experience proceed as smoothly as possible. More