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Mercedes-Benz of Nashville

Franklin , TN

Overview
Reviews
Vehicles
4.6
332 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 332 reviews

May 01, 2024

I walked in and asked to see a specific SUV I saw on their website. After the vehicle was located, Mike took me on the test drive. Amazing, Mercedes really knows how to make them! Mike walked me through More

by bcald2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Francis and John Yount
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Helpful
April 30, 2024

Jim is awesome! Very trustworthy and knowledgeable about the product. Will trade and buy with him again! More

by staciereed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
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May 02, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 30, 2024

The team was knowledgeable about the vehicle I leased, was honest throughout the negotation, and executed a smooth closing process. More

by zonepb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Halpern
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May 02, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 29, 2024

I love this dealership, I purchased my first mercedes in 2003 at this location. I enjoyed the experience then and equally enjoyed working with Scott this time. Very helpful and professional. Would recommen More

by Mooremer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Ryan and Mafae
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Apr 30, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 29, 2024

Best car buying experience I’ve ever had, Jan was amazing I bought the car out of state and she made sure everything went smooth, everyone was exceptional. I live in Florida and I would fly to Nashville to b More

by Rene.farias00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan
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Apr 30, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 28, 2024

Great customer service by all involved. This was true even after they had the money and the sale was consummated. Good people which is rare in car sales. More

by Mbh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David and Bigg
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Apr 29, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 27, 2024

I had the best sales experience ever! They were so reassuring and answered a million questions! Autumn sold my ex husband a car last month; and without knowing she sold me my car too! 2 h More

by paramedicdiva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn Ayres
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Apr 29, 2024 -

Mercedes-Benz of Nashville responded

Hello there, thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 24, 2024

Phenomenal service, I was in and out very quickly! Will be back for sure! Thanks! More

by Anna Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Posey
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Apr 27, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 22, 2024

Ryan was a great advisor and a true car guy. He gave me great advice about my service!!! More

by quantumphysics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 24, 2024 -

Mercedes-Benz of Nashville responded

Quan, thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 19, 2024

Only interested in the sale. Sales lady didn’t know much about the cars so apparently she just made up answers. Very poor representation of a luxury automobile dealership. Would More

by katie969
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Autumn
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Apr 24, 2024 -

Mercedes-Benz of Nashville responded

Hi there, we regret to hear that you had this experience with us. Here at Mercedes-Benz of Nashville, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (800) 770-5582 to discuss ways we can better serve you in the future.

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