Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
793 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Visit went smoothly. In and out with loaner and back in a cpl days to pick up repaired vehicle. Great coffee BTW In and out with loaner and back in a cpl days to pick up repaired vehicle. Great coffee BTW More
Had an unsolved issue on my car, tried twice at an other dealership. Scott took my car, solved the issue in a couple of hours. Even had a loaner for the few hours my car was in ! + Scott was very clear in t dealership. Scott took my car, solved the issue in a couple of hours. Even had a loaner for the few hours my car was in ! + Scott was very clear in technical explanations about what was wrong with my car, and patient. More
From start to finish everyone was friendly, helpful and courteous. Best Mercedes dealership around. Others should take mboc lead! courteous. Best Mercedes dealership around. Others should take mboc lead! More
Professional communicated well. ., gave informative and updates pertaining to my vehicle and the insurance company. ., gave informative and updates pertaining to my vehicle and the insurance company. More
Great service soon as I walked in someone was there to greet me I met with Victor from the sales department he took me out for a test drive in some cars overall service was great greet me I met with Victor from the sales department he took me out for a test drive in some cars overall service was great More
Always a great experience with Omar. Repairs were made and he had me in and out in no time Repairs were made and he had me in and out in no time More
Everyone was excellent and the service phenomenal. The service. was really quick and very clean place. The service. was really quick and very clean place. More
Wow, I wasn't able to take a nap after service representative Scott coming to the rescue. I had 6 days to A1 service. This location was able to let me come by in 45 mintues when my car said, go to representative Scott coming to the rescue. I had 6 days to A1 service. This location was able to let me come by in 45 mintues when my car said, go to the dealer. I was like thank you God! when you told me to call the dealer. The service appt time has improved. I couldn't believe I was getting out of the service area and sitting in my car in split time. I was tired and needed a nap but rather take one at home rather than the dealer. Thank you, Scott for great service response time. More
The customer service was exceptional, providing valuable advice and fostering an informative and educational experience. Notably, the employees demonstrated a strong sense of pride in their work. advice and fostering an informative and educational experience. Notably, the employees demonstrated a strong sense of pride in their work. More
My new sprinter box trucks battery was loosing power from day 1. They checked and could not find anything. Finally they went the extra step and removed the battery cover and discovered a loose terminal which day 1. They checked and could not find anything. Finally they went the extra step and removed the battery cover and discovered a loose terminal which was causing the battery to drain. More