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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
467 Reviews

467 Reviews of Mercedes-Benz of Salem - Service Center

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August 13, 2022

I thought it was a great experience I enjoyed the free sodas and snacks while I was waiting More

by MIKEPLASKETT78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyndy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 01, 2022

Thanks for the excellent customer service, planning and follow through for my challenging car repairs. More

by bendcats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony - 5 Stars
Aug 05, 2022 -

Mercedes-Benz of Salem responded

We're glad we could get you patched up. Thank you for choosing Mercedes-Benz of Salem!

July 30, 2022

Evan the Sprinter service rep was friendly and helpful. I used the prepaid service A with no issues. More

by JENNYB1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Good and fast service. Nice experience with good communication. Keep up the good work. Thanks More

by blakedjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

I am very pleased with both the service center and the sales dept. we own 2 Mercedes’. My only complaint is the new card technology is to complicated to use😀 More

by BARNESON76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Third time is the charm they say. Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

The manager of the sprinter service department Evan is always there to answer any questions and get my vehicle in for service. More

by APSULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Awesome job in getting the work done fast and complete! I've had other dealers tell me that they weren't going to even look at the van for 7 days. Salem got the work done in less than that! More

by DOUG.V.MITCHELL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Evan I worked with - Sprinter dept.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

We pride ourselves on going above and beyond. Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Great service never had to wait always met with a smile always explained what needs to be done and always showed me my bill More

by BBOTTLES1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Completed maintenance and vehicle was fully electrically charged when we picked it up. Perfect. Thanks Again More

by LARSG1F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

We couldn't send you off without a full battery! Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Very quick turnaround. Great at communicating and keeping my informed. I’m always happy with services performed here. More

by JULIEANNHEACOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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