Mercedes-Benz of Seattle

We spent 5 hours on a Tuesday with a lovely sales guy but the process of finding inventory, negotiating and closing required another day. 2 days later and they still weren’t ready in finance. Only when we th the process of finding inventory, negotiating and closing required another day. 2 days later and they still weren’t ready in finance. Only when we threatened to leave and get our trades back did they make it happen. We overheard their annoyance with being rushed/unwillingness to finance lots of extras. Since Finance completion took 2+ hours we had no time for a delivery of our complex AMG vehicle. 2 weeks later and trades still aren’t paid off. Never buy another car here. Never. What we looked forward to was a train wreck except sales guy Nikolay. He was awesome. The one ‘star’. More

Had my wife's glc 300 serviced for B service great job picked up the vehicle on time it was washed and vacuumed. I highly recommend Mercedes Benz of Seattle!! picked up the vehicle on time it was washed and vacuumed. I highly recommend Mercedes Benz of Seattle!! More

We had had our sprinter in twice for abs brake warning lights. Both times they had for a full week. Both times it was never fixed! We called and left over a dozen messages to check status! No one ever ret lights. Both times they had for a full week. Both times it was never fixed! We called and left over a dozen messages to check status! No one ever returned our calls. Horrible sprinter service. We will never be back!!! More

Excellent customer service from Liz Davis. She kept me informed and always has a smile. Car was cleaned on inside and outside. Great job overall. informed and always has a smile. Car was cleaned on inside and outside. Great job overall. More

Wonderful dealership, my dealer Michael Zheng try so hard to offer a good deal for me and his service I was so satisfied with 10 out of 10. to offer a good deal for me and his service I was so satisfied with 10 out of 10. More

Excellent Service, Great Knowledge, Good Negotiations. Variety of Selections and Options. Variety of Selections and Options. More

I saw a used car on their website, called in ahead and they had the car ready for me next day to test drive. I liked the car from there on, Nicolai made the process really easy. Going through finance was they had the car ready for me next day to test drive. I liked the car from there on, Nicolai made the process really easy. Going through finance was a breeze and they have everything laid out in a very transparent manner. Will do business with them again for my next car More

The dealership is only as good as the employees we interact with. Bob Barlow at Mercedes of Seattle is my service advisor and he is TERRIFIC! interact with. Bob Barlow at Mercedes of Seattle is my service advisor and he is TERRIFIC! More

Service is HORRIBLE. Check in for service took an hour & they did not contact me for 2 weeks. We bought a new sprinter in August. they did not contact me for 2 weeks. We bought a new sprinter in August. More

Got a GLB. Worked with Bright and it was an excellent experience. I would highly recommend this dealership. The overall process was smooth. I would use them again for my future cars. experience. I would highly recommend this dealership. The overall process was smooth. I would use them again for my future cars. More