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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,490 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,490 Reviews of Mercedes-Benz of Seattle

March 26, 2025

Great service experience, from scheduling to check in, details on what would be covered and how long it would take, along with working with Arby. More

by tpjt1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Mar 26, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear about your positive service experience at Mercedes-Benz of Seattle! It's great that Arby and the team provided clear communication throughout. Thank you for choosing us, and we look forward to serving you again in the future!

March 19, 2025

Julie is awesome in the service department and even went out of her way to deliver my car personally to my office at night after hours More

by ochsnerjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Mar 19, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Julie went above and beyond for you at Mercedes-Benz of Seattle! Our team is committed to providing exceptional service, and it's great to know she made your experience special. Thank you for sharing this feedback!

March 19, 2025

Service scheduling was very easy and efficient, service consultant (Arby) was great. He explained clearly the work that's needed to be done, communication during the process was timely and clear. Car was More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby - 5 stars
Mar 19, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that your service experience at Mercedes-Benz of Seattle was smooth and efficient. It's great to know Arby provided clear communication throughout the process. Thank you for choosing us!

March 16, 2025

I can’t say enough good things about my experience with Al Mendoza at Mercedes Benz in Seattle. He went above and beyond to sort through insurance issues and ensure my car was taken care of properly, fixin More

by Antoniakha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mendoza
Mar 17, 2025 -

Mercedes-Benz of Seattle responded

Antonia, we're delighted to hear that Al provided such exceptional service at Mercedes-Benz of Seattle. Thank you for sharing your experience and highlighting his professionalism and dedication!

March 16, 2025

Great service on schedule and express services, waiting time short and nice lounge and customer services. More

by smooth_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Mar 17, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear you enjoyed the efficient service and comfortable lounge at Mercedes-Benz of Seattle. Thank you for sharing your experience with us!

March 15, 2025

Al was my manager and he was very helpful and knowledgeable. He had a loaner ready for me and kept me updated on all communication More

by robertnyhuis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mendoza
Mar 16, 2025 -

Mercedes-Benz of Seattle responded

Robert, we're delighted to hear that Al provided you with such helpful and knowledgeable service at Mercedes-Benz of Seattle. Thanks for sharing your experience!

March 12, 2025

Al is one of the greater service riders I have met. He gets it! Give him a pay raise! More

by natew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales
Mar 12, 2025 -

natew responded

Good experience. Thanks

Mar 13, 2025 -

Mercedes-Benz of Seattle responded

Thank you so much for sharing your kind regards for Al! We are lucky to have him on the Mercedes-Benz of Seattle team and we'll be sure to pass your five stars along. See you down the road!

March 10, 2025

I've come to this dealer for over ten years and everyone in service has always been so nice and helpful. More

by patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am reviewing Service, not Sales.
Mar 11, 2025 -

Mercedes-Benz of Seattle responded

Patricia, thank you for your loyalty and kind words about our service team at Mercedes-Benz of Seattle! We're delighted to have been able to assist you over the years.

March 04, 2025

My salesman did good service. The dealer worked on paper really fast. Thank you so much More

by Kevinhungyao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Chung
Mar 05, 2025 -

Mercedes-Benz of Seattle responded

Thank you, Kevin, for reviewing Mercedes-Benz of Seattle! Enjoy the road in your new vehicle, and welcome to the Swickard family!

February 28, 2025

Al has been a great help to me with my car, he is very polite and I do believe he cares about me and my car, he calls me with updates on the work being done and I feel that I am being taken care of. Than More

by lisa_johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Mendoza
Mar 03, 2025 -

Mercedes-Benz of Seattle responded

Lisa, we're delighted to hear that Al has been taking such great care of you and your car at Mercedes-Benz of Seattle. Thank you for sharing this positive feedback! Have a wonderful weekend!