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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,418 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,418 reviews

May 27, 2016

Purchased a car and services one Top notch! Mark is AWESOME!!!!! Went above and beyond. Dustin and Darrell in service are both good quality people! Couldn't ask for better. Same thin More

by CARTERROD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gray, Darrell Williams, Dustin Rogers, James Berger, Jerry Cardine
May 31, 2016 -

Mercedes-Benz of Tampa responded

Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that our team went above and beyond with top notch service. We appreciate your customer loyalty and we look forward to serving you again in the future. Bob Murray, General Manager

May 27, 2016

Phony ad, useless salesman MB of Tampa advertised on Autotrader a car (2013 GLK350) that either never existed or that had been sold long ago. I spoke with a salesman (Diandre o More

by RichfromMA
Recommend Dealer
No
Employees Worked With
Diandre (sp?)
May 31, 2016 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to share your review. I apologize for any confusion. While the vehicle was in inventory, the deal with the customer whom traded it in did not get approved, therefore, we gave the vehicle back to the customer. Please contact me at your earliest convenience, as I can help you find another vehicle. Bob Murray, General Manager, 813-580-5251

May 27, 2016

Amazing Very focus and kindly team focus on all customers needs! This is my first mercedes and based on this experience for sure next one would be another Me More

by PAULOALMEIDANETO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raphael da Silva, Noah Rais, Angelo Panico, Brett Tatum
May 27, 2016

Excellent Service Ellen is the best service rep that I have ever worked with. She has always been professional and has gone out of her way to make my service experienc More

by BillK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellen Tackett
May 27, 2016

Excellent Everybody that I met at the dealership was kind and courteous beyond all my expectation. Management, Finance and sales personnel were knowledgeable More

by tonylubrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dobin, Rick Acosta, Chris Cooprider, Ed Khaffaf
May 26, 2016

Quick and detailed Mike is friendly, quick, detailed and thorough. The time he allotted for the device repair was exactly as described and he was mindful of getting me More

by cusesports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
May 26, 2016

Superior Team I recently purchased a new vehicle through MB of Tampa. I worked very closely with Mark Gray on the Sales side. Mark was extremely professional, know More

by GREG19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gray, Ellen Tackett
May 26, 2016

Excellent Eric Gonzalez was courteous, professional, knowledgeable and friendly. the only complaint is, who ever drove my auto Dodson damage to the front bump More

by MING
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
May 26, 2016

It was great I had a great service. I brought my car in for service and 2 hours later it was fixed and cleaned Thank you Dave Z and staff. As always Dave is Awesom More

by MGEORGE48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky
May 26, 2016

Bad experience Everyone has a bad day. The day of my service MB Tampa was having a bad day. Given the experience and my distance to another MB dealership, I will b More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Willing
May 31, 2016 -

Mercedes-Benz of Tampa responded

Scott, Thank you for your review. I am sorry to hear that your experience with us was not pleasant. We take the opinions of our customers very seriously and always strive to make sure their visit is nothing but magnificent. I would love the chance to speak with you and hopefully restore your faith in our dealership, if you could please contact me at your convenience. Bob Murray, General Manager, 813-580-5251

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