Mercedes-Benz of Tampa

stress free great dealing with simon. got a good price and love the car. love the convenience of having the car delivered and someone coming to my house to show great dealing with simon. got a good price and love the car. love the convenience of having the car delivered and someone coming to my house to show me the new features. it is the best car buying experience. More

Everytime I go for service I feel like I'm being ripped off I feel they try to sell things that need to be done that aren't necessary. They charge for things and find sometimes they weren't needed. I feel they try to sell things that need to be done that aren't necessary. They charge for things and find sometimes they weren't needed. More

STEER TIRES I BROUGHT MY 2015 MERCEDES TO HAVE LEFT FRONT TIRE LOOKED AT I SAY ITS LOOKS DEFECTIVE YOU PEOPLE SAY OLE YOU HIT A HOLE WHAT CAUSE IT THE KNOT WAS ON I BROUGHT MY 2015 MERCEDES TO HAVE LEFT FRONT TIRE LOOKED AT I SAY ITS LOOKS DEFECTIVE YOU PEOPLE SAY OLE YOU HIT A HOLE WHAT CAUSE IT THE KNOT WAS ON THE SIDE OF THE TIRE I HAD A INDEPENDENT PERSON TOOK A LOOK AT IT AND HE SAID LOOKS LIKE A BAD TIRE. YOU GUYS SAY ITS NOT BUT I JUST DON,T SEE HOW A NEW CUSTMER SERVICE PERSON HAS THAT TECHNICAL BACK GROUND WHERE HE CAN MAKE THAT DICCISSION WITH OUT GETTING OTHER PEOPLE INVOLVED. I GOT RII THINK RIPPED OFF!!!!!!!!! More

Service was great, and really appreciated the extra effort Everyone gave extra effort to assist me in picking out the vehicle, e.g., Vito, and then Jaden was awesome in going through every button and feature w Everyone gave extra effort to assist me in picking out the vehicle, e.g., Vito, and then Jaden was awesome in going through every button and feature with the vehicle. financing guy was good to (sorry I cannot remember his name) and helped expedite my process as I had tickets for a concert that night., More

Right Car - Right Price - Right Financing! Complete package. I had three main concerns. First, was I going over pay? Second, were they going to make up profit on my financing? Third, being used Complete package. I had three main concerns. First, was I going over pay? Second, were they going to make up profit on my financing? Third, being used would I have warranty to cover any issue? In each case they out preformed my expectations. Fair price, great rate and warranty coverage for years to come. Both Arron and Adam were knowledgeable and precise. More

Customer Service I had scheduled an appointment for routine service and asked for a loaner car since there was appointments I needed to attend to and did not want to w I had scheduled an appointment for routine service and asked for a loaner car since there was appointments I needed to attend to and did not want to wait. On arrival, car drop off was like a zoo, but got to service rep and he said there would be no loaner and would have to wait 1.5 hours (actually took 1.75 hour ). This E350 bought at Mercedes of Tampa was my first and was told that service would be as good as Lexus and that you would provide loaners as needed and even come pick auto up, service, and deliver back. We had been Lexus owners for 20+ years having purchased over 10 vehicles (from LS to GS to GX to RX) during that time. With all these autos, Lexus provided loaner cars when requested, and would pick up and deliver when requested. We currently own a Lexus RX350 from Lexus of Tampa, and they have consistently picked up this Lexus, leaving a loaner, serviced, and delivered each time of routine service. With our experience with Mercedes, you can be sure this will be the last Mercedes we buy, and we will be sure when asked by our friends, recommend Lexus and discourage looking at Mercedes of Tampa. Very disappointed!, More