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Merchants Auto

Hooksett, NH

4.5
1,997 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 1,997 reviews

April 23, 2017

Excellent Buying Experience A+ rating. Just bought a car over the weekend and the experience was great. Peter Phaneuf and others were awesome to work with. Courteous and respec More

by Bubba1616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you remember to visit us for your free carwash once a week. Scott RIenert 1-800-288--6999

April 21, 2017

Car Buying Process My experience buying a car at Merchants was awesome. I had to get a new car after mine was totaled and I was not looking forward to the process. Eve More

by gibbs2816
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Merchants Auto responded

" Every employee who worked with me was courteous, helpful, and treated me with respect. My salesman was very patient as I did not know what kind of car I wanted and we test drove several. Everyone went above and beyond." Thank you for sharing your experience with us this means a lot and we appreciate you. Remember to visit us once a week for your free car wash. Scott Rienert 1-800-288-6999

April 20, 2017

Buying a car Mike was very helpful and considerate during the purchasing experience. His knowledge and expertise helped me find the right vehicle. He explained op More

by J Walters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
Jun 22, 2017 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you remember to visit for your once a week car wash. Scott Rienert 1-800-288-6999

April 19, 2017

a five star I rated a five star Friendly excellent services I Thank you Mark Chartrand for helping my son on buying is first car. very caring, honest, and underst More

by sphb2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i would also rate all these employees a 5 star pleasant clean , awesome services to all that made this happen for my son's first car again i thamk you all, Mark Chartrand
Jun 22, 2017 -

Merchants Auto responded

"very caring, honest, and understanding we felt very comfortable and at ease and there was no pressure at all, I would recommend merchants to everyone" Thank you for sharing your experience we appreciate you. Please remember to visit for your free car wash once a week. Scott Rienert Internet Sales Manager 1-800-288-6999

April 17, 2017

Purchase of a 2016 Nissan Versa My experience with Merchants was great! From the minute I stepped onto the lot, until the minute I left - with my new car. Buying a new car is a time More

by Michele MacEachern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Joe Hodgson
Jun 22, 2017 -

Merchants Auto responded

My experience with Merchants was great! From the minute I stepped onto the lot, until the minute I left - with my new car. Thank you for sharing your experience we appreciate you. Please remember to visit for your free car wash once a week. Scott Rienert Internet Sales Manager 1-800-288-6999

April 15, 2017

not your average dealer Take whatever pre conceived notion you have about car salesmen and throw it out the window. I felt 100% taken care of. I t was a joyful, calm, zero ha More

by sparksfly14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Mathews
Jun 22, 2017 -

Merchants Auto responded

"Take whatever pre conceived notion you have about car salesmen and throw it out the window" Thank you for sharing your experience we appreciate you. Please remember to visit for your free car wash once a week. Scott Rienert Internet Sales Manager 1-800-288-6999

April 14, 2017

Nice place and nice people Seth was a really nice guy and not pushy at all. I would recommend them to anyone. The process was fairly quick and my wife and I are very pleased wit More

by Osirus51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Duncklee
Jun 22, 2017 -

Merchants Auto responded

Thank you for sharing your experience we appreciate you. Please remember to visit for your free car wash once a week. Scott Rienert Internet Sales Manager 1-800-288-6999

April 13, 2017

Negotiable & Accommodating After a bad experience at another dealership that ended in us having to actually return a car, my husband and I were feeling burned out and hopeless w More

by brownlie3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Coimbria
Jun 22, 2017 -

Merchants Auto responded

Thank you for sharing your experience we appreciate you. Please remember to visit for your free car wash once a week. Scott Rienert Internet Sales Manager 1-800-288-6999

April 12, 2017

Hassle Free Experience! I felt welcome from the moment I stepped out of my vehicle and the process started without hesitation which was fantastic. Every step was outlined and More

by Joseph Thibault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spada
Jun 22, 2017 -

Merchants Auto responded

"I felt welcome from the moment I stepped out of my vehicle and the process started without hesitation which was fantastic. Every step was outlined and explained and most importantly, done with a smile" Thank you for sharing your experience we appreciate you. Please remember to visit for your free car wash once a week. Scott Rienert Internet Sales Manager 1-800-288-6999

April 11, 2017

Great Experience! I had a great experience and got a wonderful preowned vehicle today! Everyone on staff was genuinely friendly. Rich was knowledgeable, helpful, and g More

by R Morrissette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Rich Interrante
Jun 22, 2017 -

Merchants Auto responded

"Everyone on staff was genuinely friendly. " Thank you for sharing your experience we appreciate you. Please remember to visit for your free car wash once a week. Scott Rienert Internet Sales Manager 1-800-288-6999

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