Merchants Auto

The sales rep was extremely helpful and patient. The entire experience was wonderful. I am very satisfied. The entire experience was wonderful. I am very satisfied. More

Sales folks were on their game but registration for my truck got fouled up and truck was registered in my name and not my family trust so I'm stuck fixing it. truck got fouled up and truck was registered in my name and not my family trust so I'm stuck fixing it. More

I must say that this transaction was far from perfect. Having never bought a vehicle totally online I guess I was a bit skeptical to begin with. The communication was extremely poor I did not need someon Having never bought a vehicle totally online I guess I was a bit skeptical to begin with. The communication was extremely poor I did not need someone to hold my hand but timely responses would have been appreciated on a $47000 purchase. Moira was extremely uncommunicative it was only through repetitive communication from me that I even got a response the next day. Communication about delivery was also extremely poor. It was only through the carrier that I received notice when vehicle was actually arriving. I will say vehicle is in great shape with one repair on a sliding door still needed. I believe better communication from merchants would have saved much time and aggravation on my part. More

Kurt was fantastic. Helpful and responsive to all questions with a good understanding of my needs. Helpful and responsive to all questions with a good understanding of my needs. More

I had a great experience all around. The process was very easy and fast. Thank you. The process was very easy and fast. Thank you. More

They did a great job helping me find the perfect vehicle for me. Also did a great job explaining every step of the way. for me. Also did a great job explaining every step of the way. More

My experience at Merchants was fantastic. Armando was the absolute best to work with and I am so appreciative of how kind he was and how easy everything was yesterday. Armando was the absolute best to work with and I am so appreciative of how kind he was and how easy everything was yesterday. More

What a pleasant experience! Lisa and Toby made me feel comfortable and made buying a car easy. I’ve had a few bad experiences at dealerships but this one made up for them all. Lisa and Toby made me feel comfortable and made buying a car easy. I’ve had a few bad experiences at dealerships but this one made up for them all. Every person I had contact with at Merchant’s Auto was helpful, friendly, and did everything they could to make sure it was a positive experience. They didn’t try to sell me a different car, they answered all my questions and gave me ample time to check it out and test drive it, no pressure! I will definitely purchase another car from them in the future! More

The staff was extremely friendly and pleasant to deal with. It was a pretty painless experience overall. with. It was a pretty painless experience overall. More

Great experience, everyone was straight froward and nice. Very simple process. I would recommend and I'll be back when it's time for another car Very simple process. I would recommend and I'll be back when it's time for another car More