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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

July 26, 2023

This place is great! Salespeople are very helpful and knowledgeable and attentive. This was my second time doing business with them! Another great experience! More

by lauriecummingsbowen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Merchants Auto responded

Hi Laurie, Thank you for your review and for being a repeat customer. Enjoy your new ride and we look forward to assisting you again in the future. The Merchants Team

July 25, 2023

I appreciate merchant working with us and giving the chance to better our credit and have a nice vehicle More

by vestajohnson65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
Jul 27, 2023 -

Merchants Auto responded

Hi Vesta, Thank you for your review. It is our absolute pleasure to be able to assist you with a new vehicle. Enjoy! The Merchants Team

July 23, 2023

Professional, friendly, patient, and very helpful. I was very pleased to had come here be be attended by Armando. More

by VVSAMUEL08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Merchants Auto responded

Hello, Thank you so kindly for your review. We are so pleased that Armando was able to assist you here at Merchants Auto. The Merchants Team

July 22, 2023

I was sold a lemon and had issues right off the bat. My car was in the shop for over a month and very little communication from the service department. Also the loaner car I was giving was worse than my More

by Kwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Merchants Service Center
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Very helpful, very friendly, amazing experience. Cory was fantastic and it felt like he really tried to make everything work and I'm very satisfied with the car of choice. More

by Jczerwinski90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
Jul 27, 2023 -

Merchants Auto responded

Hello, Glad to hear that Cory was fantastic and that you are satisfied with your new ride. When the time comes, we look forward to assisting you again here at Merchants Auto. The Merchants Team

July 15, 2023

Great service, attitude, humble and acts of kindness. Helpful with the process of purchasing a vehicle. More

by robbimm2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias, Scott Chavanelle
July 12, 2023

Everyone was courteous, polite and professional. I will definitely recommend this dealership to others. My experience was far better than I expected. More

by markc03110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Merchants Auto responded

Hi Mark, We strive to be courteous, polite, and professional - glad we hit our mark. Thank you for the recommendation! The Merchants Team

July 09, 2023

Bob LaBrie is joust amazing, helpful and very charismatic!!! They way he treats is was joust awesome! More

by ggin2371
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob LeBrie
Jul 12, 2023 -

Merchants Auto responded

Hello! Thanks for your positive review! We are so happy that you enjoyed working with Bob. The Merchants Team

July 09, 2023

Great service, super fast and wasn’t at all stressful. Great experience overall and I would highly recommend. More

by brendanash44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cory Normand
Jul 12, 2023 -

Merchants Auto responded

Hi Brendan, We are so happy that you had a great experience here at Merchants Auto and look forward to assisting you again in the future. The Merchants Team

July 05, 2023

They work their magic and got me in a car with my credit and my income. Very responsible respectful, honest and helpful. More

by bbs1825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Normand
Jul 06, 2023 -

Merchants Auto responded

Thank you for coming in, happy Cory could help you drive away with a new-to-you Buick. Happy Driving, The Merchants Team

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