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Merchants Auto
Hooksett, NH
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,063 reviews
July 04, 2023
Great service! Lisa was friendly and attentive even when swamped with customers. Everyone was great! Lisa was friendly and attentive even when swamped with customers. Everyone was great! More
by beth.milliken
Verified CustomerEmployees Worked With
June 28, 2023
I was worried because several things went wrong on the vehicle within the first week and I didn’t want to complain. But when the abs esc lights came on, I couldn’t overlook that as well. They handled it vehicle within the first week and I didn’t want to complain. But when the abs esc lights came on, I couldn’t overlook that as well. They handled it so I don’t feel afraid to drive it and I can live with that. More
by jshomeservice.84
June 28, 2023
They do not communicate and didn’t clean the car, ran me around for 5 days saying the car will be ready soon and gave to much attitude around for 5 days saying the car will be ready soon and gave to much attitude More
by subarurs73
Employees Worked With
Other Employees :
Chuck Wolfe, Timothy Randlett, Cory Normand
June 27, 2023
Peter was excellent to work with and made the process super easy. Will be back to get another car from them shortly! Thank you to the team for helping me out when nobody else was ! super easy. Will be back to get another car from them shortly! Thank you to the team for helping me out when nobody else was ! More
by adamjjardine
Employees Worked With
Peter Phaneuf
June 27, 2023
Everything went well and I was treated greatly. The only bad was getting a car that was not filled with gas and a few things were not removed. The only bad was getting a car that was not filled with gas and a few things were not removed. More
by ODIAM
June 26, 2023
Did not realize we could have made an appointment. Just walked in on a relatively busy day. Service was excellent. Drove out in a new (to us!) vehicle in just a few hours. This was the third dealershi Just walked in on a relatively busy day. Service was excellent. Drove out in a new (to us!) vehicle in just a few hours. This was the third dealership we had been to in a week. By far, it was the easiest experience of the three. More
by carolegranfield
Employees Worked With
June 26, 2023
Great buying experience! The entire team was professional, courteous, and knowledgeable. I will be back. The entire team was professional, courteous, and knowledgeable. I will be back. More
by Brightman1776
June 24, 2023
Damian was a delight to work with & made to whole buying experience painless. Highly recommend. experience painless. Highly recommend. More
by JP
Employees Worked With
June 23, 2023
We are loyal customers. customers. Staff are informative and helpful. They do not pressure you to purchase and gives you time freely to look at vehicles on your own. customers. Staff are informative and helpful. They do not pressure you to purchase and gives you time freely to look at vehicles on your own. More
by JANEGORDON1321
Employees Worked With
Peter Phaneuf
