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Metro Ford, Inc.

Independence, MO

4.8
594 Reviews
More Reasons to Buy at Metro Ford Independence We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership. Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors. Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied. Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years. Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities. To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO. No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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2860 S Noland Rd.

Independence, MO

64055

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Showing 594 reviews

October 28, 2024

I went to Eric at Metro Ford with a VERY specific request and a difficult budget. He searched for a month or two to find me the right vehicle. The extra effort was very appreciated. The sales process was fas More

by Adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Metro Ford, Inc. responded

Adam, we’re delighted to hear that Erich went above and beyond to find the right vehicle for you, especially with your specific requests and budget. It’s great to know that the sales process was fast and smooth and we’re thrilled that you had a positive experience with us. We look forward to welcoming you back in the future!

October 02, 2024

I found Metro Ford while researching for an F-250 Super Duty. I had been looking nationwide for approximately two months before I decided to move forward with a purchase. I found two dealerships that ha More

by vestjam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bills
Oct 03, 2024 -

Metro Ford, Inc. responded

Hello, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 30, 2024

I bought a used car from Metro ford with Alex McDonald. He was very helpful throughout the process and provided me many options. thank you Alex! More

by marie27654
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Sep 10, 2024 -

Metro Ford, Inc. responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you. We appreciate your business and are always happy to help. Take care!

August 05, 2024

Awesome experience, everyone was friendly and made our first purchase memorable and quick. Michael Henry and Paul Young had the best customer service. More

by jmdendu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Metro Ford, Inc. responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you. We appreciate your business and are always happy to help. Take care!

July 28, 2024

After doing a long search online I found the vehicle I was interested in here at Metro Ford. I reached out to them first thing Monday (called before sales opened, whoops) but someone answered and took my More

by Rick P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Wunder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Metro Ford, Inc. responded

Hi Rick, thank you so much for your positive review! It is great to hear that we were able to go above and beyond your expectations and really help you out. We look forward to doing business with you again in the future. Take care!

July 21, 2024

Price kept dropping on price and dealership would not honor that! A week after purchase the price dropped an additional $500 so I paid $1000 too much! I will not recommend or return More

by bhamilton1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erich Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Metro Ford, Inc. responded

Thank you for taking the time to review us! We appreciate your business and hope to be of service to you again in the future. Take care!

June 25, 2024

I showed up to my appointment today and my vehicle was taken in immediately. Bobby, my service advisor, spoke to me like I was his mother or grandmother, very respectful and sweet, but not at all condesce More

by Kate M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Jr
Jun 25, 2024 -

Metro Ford, Inc. responded

Thank you so much for your positive review! We are happy to hear everything was completed to your satisfaction and look forward to doing business with you again in the future. Take care and see you again soon!

June 04, 2024

The dealership was very good with customer service and low pressure while giving answers to questions More

by Shotgun bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Hill
Jun 05, 2024 -

Metro Ford, Inc. responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please let us know if there is ever anything else we can do for you. Thank you again for your business and we hope to see you again next time!

May 24, 2024

Everything was great from start to finish. Sales was excellent financing went great and delivery of vehicle was spot on. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Metro Ford, Inc. responded

Hi Jim, thank you for your praise and kind comments about our team! We appreciate the opportunity to earn your business and hope you enjoy your new vehicle. Take care and we hope to see you again soon!

May 22, 2024

Very helpful and attentive to their customers. The salesperson is not pushy at all. Very pleasant More

by wolfiedancer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig
May 23, 2024 -

Metro Ford, Inc. responded

Thank you for your 5-star review and wonderful response to the quality of service our staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road. Take care and enjoy your new ride!

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