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Metro Lexus
Cleveland, OH
2,631 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,631 reviews
May 14, 2024
Abed was great to work with and worked with me to make sure it was a win win! sure it was a win win! More
by Marinastepanski19
Helpful May 14, 2024
Working with Allison was a fantastic experience! From start-to-finish, the entire process was customer-focused and stress-free. Allison was available for communications at all times and answered a p From start-to-finish, the entire process was customer-focused and stress-free. Allison was available for communications at all times and answered a plethora of questions I had before, during, and even after the purchase. I would absolutely recommend both Allison and Metro Lexus for your next vehicle. More
by Noah
Employees Worked With
May 14, 2024
The experience with Abed at Metro Lexus was fantastic, and genuinely easy. Abed was delightful and kind, and the team was supportive in an experience that is typically anxiety inducing. and genuinely easy. Abed was delightful and kind, and the team was supportive in an experience that is typically anxiety inducing. More
by whitney
May 12, 2024
Colin and Tori were wonderful to deal with. Honest, upfront and did what they said they would do. Thank you both. Honest, upfront and did what they said they would do. Thank you both. More
by ABonavita
May 09, 2024
Simon was really helpful and made the whole experience very smooth. Definitely recommend working with him! very smooth. Definitely recommend working with him! More
by NT
May 09, 2024
Simon was very responsive to our needs- he isolated cars for us to look at. He answered all our questions. He was extremely personable and knowledgeable of the vehicles. for us to look at. He answered all our questions. He was extremely personable and knowledgeable of the vehicles. More
by Sheila.smith
Employees Worked With
May 08, 2024
Simon did an outstanding job explaining the Lexus RX350, very patient with two test drives, and reviewing the inventory of RX350 cars to help us find a vehicle. Very polite and efficient. No pressure. Enjoy very patient with two test drives, and reviewing the inventory of RX350 cars to help us find a vehicle. Very polite and efficient. No pressure. Enjoyable to work with. More
by DGM
Employees Worked With
May 07, 2024
The services offered are amazing, very detail oriented, everything on measurable scale to get better idea what you are getting. Genuineness from Service people describing the vehicle condition. It took me everything on measurable scale to get better idea what you are getting. Genuineness from Service people describing the vehicle condition. It took me just 10 minutes to decide. At last not the least , the quality of Lexus is amazing. More
by TJ Pandher
Employees Worked With
May 07, 2024
While we didn't end purchasing, the sales staff (Simon) was very couteous, patient and without any pressure. was very couteous, patient and without any pressure. More
by adamz
Employees Worked With
May 07, 2024
Simon gave me great customer service. He was super friendly as well. Metro Lexus is the best! He was super friendly as well. Metro Lexus is the best! More
by tonygeorges12
Employees Worked With
