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Michaud Mitsubishi
Danvers, MA
972 Reviews
Michaud Mitsubishi in Danvers, MA, also serving Boston, MA and Lynn, MA is proud to be an automotive leader in our area. Since opening our doors, Michaud Mitsubishi has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Mitsubishi or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Michaud Mitsubishi will get you into the car or truck you choose with professionalism and attention to your needs.
Michaud Mitsubishi has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Michaud Mitsubishi offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (978) 774-4040 if you have any questions or comments.
Michaud Mitsubishi offers a full selection of service areas including:
•New Vehicle Sales
•Pre-Owned Vehicle Sales
•Car Loans and Financing
•Certified Service Department
•Full Selection of Mitsubishi Parts and Accessories
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 972 reviews
October 09, 2008
My 2002 Mitsubishi Sport Monterro has had its normal maintenance problems which are to expected with a car that has 116K miles, but I had a low power situation and brought the car for service. In three maintenance problems which are to expected with a car that has 116K miles, but I had a low power situation and brought the car for service. In three visits for low power they changed two Os sensors, spark plugs, ignition wires, and catalytic converter costing me about $3K. I spoke with the owner (Kevin). He told me about the schools he had sent his technicians to. Joe, the new Service Manager thought his previous service must have done everything right. The fact is on a high humid day when you start the car an OBD code (O2 sensor) can post and will release after 6 or 7 starts. If you bring the car to this dealership they will change the O2 without further invertigation. Also, if the car runs rough (minor stalls) it will post the O2 sensor code and again the code will release if you either erase it (handheld instrument) or you wait for 6 or 7 starts (servive engine light). After changing the second O2 sensor and realizing it made no dfference they continued to defend their actions and told me that a second converter was blocked and for another $995 (plus labor) they could actually fix the problem. I told them I'd had enough and that I would go to another dealership and trade the car. They thought it would be a good idea for me to buy a new car from them. In summary, I've spent $3K and still have a low power car. I have no confidence in this dealership to service an ECU related problem and would caution anyone that goes to Michaud Mitsubishi for service to get a second opinion before you purchase their services. They'll read the code ($75) and throw hardware at the problem that may very well not solve the problem and tell you the hardware was defective. They do appear to be very nice people. They simply don't know what they are doing in the service area. Their inabilities may well become your financial problem. More
by Flightops
Employees Worked With
Joe & Israel and Kevin Michaud (owner)
Helpful March 18, 2008
This dealership just opened. It used to be Kelly Mitsubishi. I swore I'd never go back after working with Kelly, but I love the Mitsubishi product and when I heard that Kelly was bought out I flew Mitsubishi. I swore I'd never go back after working with Kelly, but I love the Mitsubishi product and when I heard that Kelly was bought out I flew done there to check it out. I met with Josh the salespersons and Jon beaudette one of the Managers. The atmosphere was great! It's to bad Kelly didn't treat people like these two. Then before I left I met with the Owner. I think his name was Ken. I worked with him for a little and he gave me a great deal that I would've taken if my credit wasn't so bad. I will go back and buy my next car from them once my credit gets stronger. I HIGHLY recommend checking them out! Best Mitsubishi dealer in MASS!!! More
by TalonAWDxxx
Employees Worked With
Josh Gordon and Jon Beaudette
