When I bought the 2013 Chevy Equinox, sales experience was fine. Test drove the car and it had the low pressure tire light on. They filled the tire before I drove it off the lot and light turned off. Sales guy was nice, not off putting. Nothing too exemplary or terrible.
Two weeks after buying, tire pressure light came back on. Went to get it filled at Discount Tire and they told me I had a screw in a rear tire and that it was probably there for a while, due to tire wear and placement.
Two days after that, car wouldn't start. Called the dealer and they said they couldn't do anything and that I'd have to take it to a Chevy dealer. Never offered help, explained why the battery was already bad after two weeks after purchase or apologized for selling me a car with a bad battery. Talked to service and salesmen. Both were pretty unhelpful. Battery and tires are not under warranty anymore so I paid out of pocket to have it towed and battery replaced.
Will never buy from them again. This time it was a screw in the tire and bad battery, maybe next time a shotty transmission?
Beware of their vehicles. Suggest that someone else checks it out first, not them.
I Recommend This Dealer:
Boris in sales, unknown in service
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