I don't like to go car shopping, hence the fact that my previous car was 16+ years old. It was time though, so I headed out to take on the challenge. I'll be honest. Mike Naughton was not the first dealer I visited, but just wanting tinged the process over with they were the second dealership I went to...and I'm glad I did. Troy Hines met me at the door and asked me what I was looking for. After giving him my criteria, he walked me to the brand new cars and showed me what was available. Troy then showed me a Certified Pre-Owned car that met my criteria, price range, and came with great warranty terms. Troy wasn't pushy and really left me feeling like he wanted me to feel good about my decision. He was with me every step of the way. I hadn't planned on leaving my old vehicle there that day, but I did and drove away in my new car. Troy was there five days later when I returned to turn over the title and keys to my old car and helped me setup my Sirius radio trial. Overall, it was a good experience. I would have liked to have received more for my trade in, but it was part of the process I was willing to let go...this time. Mike Naughton Ford, I have high expectations for when I come in for service, so you've been warned. ??