Motor Mile Subaru - Service Center
Christiansburg, VA
354 Reviews of Motor Mile Subaru - Service Center
Stacey Arnold is the best! Thank you again, Stacey, for taking good care of me and my Subaru. You got me in and out with no delays. I can't say how much I appreciate you... you' Thank you again, Stacey, for taking good care of me and my Subaru. You got me in and out with no delays. I can't say how much I appreciate you... you're the best! More
Replace tire which had a pucture near sidewall. Ray McClanahan was very helpful in replacing the tire and scanning two documents so that I could submit a claim for a payment. He also patiently care Ray McClanahan was very helpful in replacing the tire and scanning two documents so that I could submit a claim for a payment. He also patiently carefully explained everything for us. More
Excellent service The sales/support person I dealt with was excellent (I think his name was possibly Ray). he was outstanding and very knowledgeable and professional. The sales/support person I dealt with was excellent (I think his name was possibly Ray). he was outstanding and very knowledgeable and professional. Great experience. - Thank you! More
Excellent professional service Ray noticed there was a burning smell coming from under the hood when I arrived for a routine oil change. He quickly called for someone to come and ta Ray noticed there was a burning smell coming from under the hood when I arrived for a routine oil change. He quickly called for someone to come and take a look. He was professional and took the time to explain how they had thoroughly inspected my vehicle while the oil was being changed. He was reassuring of no serious findings and encouraged me to take note if it occurs again. He did a great job! Thank you. More
An excellent experience!!! I truly enjoy the attention to details,down to providing free coffee and juices, to the prompt service. The place is always clean and everyone is very I truly enjoy the attention to details,down to providing free coffee and juices, to the prompt service. The place is always clean and everyone is very friendly. Thank you for your service More
Oil change rotated tires inspection The fellow that waited on me is so nice and helpful. Finished within time limit he told me. So polite, friendly and helpful. Nice waiting area. Easy t The fellow that waited on me is so nice and helpful. Finished within time limit he told me. So polite, friendly and helpful. Nice waiting area. Easy to drive car in and out. More
Good service, and continental breakfast to boot! I stopped by the Express Service to have my battery checked. Did it first thing in the morning so I didn't get breakfast before leaving home. But Shel I stopped by the Express Service to have my battery checked. Did it first thing in the morning so I didn't get breakfast before leaving home. But Shelor provides free gourmet coffee (numerous choices) and food bars. And they also provide free WiFi, so I was able to get some work done on my online course and eat breakfast while my battery was being checked out (and replaced because it was indeed defective). More
Car Service Appointment I took my car to get serviced and was blown away by the customer service I received from the service department. I worked with two employees in partic I took my car to get serviced and was blown away by the customer service I received from the service department. I worked with two employees in particular that demonstrated fantastic communication skills and customer service. They made the process of getting my car serviced straightforward and easy. More
Service at Motor Mile Subaru Customer service was nothing short of great, Brian was accommodating and handled my portfolio exceptionally well. I would point out the slight issue w Customer service was nothing short of great, Brian was accommodating and handled my portfolio exceptionally well. I would point out the slight issue with my service as i did need to bring back my vehicle for a follow-up diagnostic. Other than that, service and experience was great. More
good friendly service I especially appreciated the information on how to keep my lift gate oiled and operational good waiting area friendly infiormed service easy I especially appreciated the information on how to keep my lift gate oiled and operational good waiting area friendly infiormed service easy access to service area More