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MotorWorld Lexus
Wilkes-Barre, PA
436 Reviews
Offering Pennsylvania drivers an extensive selection of new Lexus models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 436 reviews
April 26, 2024
My experience at Motor World Lexus Wilkes Barre was excellent!! I want to thank Israel Tavarez, the best advisor and salesperson at Lexus, very professional, attentive and helpful. He guided me and hel excellent!! I want to thank Israel Tavarez, the best advisor and salesperson at Lexus, very professional, attentive and helpful. He guided me and helped me choose the best Lexus option for me, thanks to him and his work team today I have my Lexus SUV. I highly recommend Motor World Lexus and especially Israel Tavarez for his kindness, honesty, commitment and professionalism, the BEST!!! More
by Mary
Employees Worked With
Helpful April 26, 2024
Israel worked very hard to please the customer. He was very knowledgeable in helping us understand another the workings of our new car.. he invited us back to help us with more advanced features. He was very knowledgeable in helping us understand another the workings of our new car.. he invited us back to help us with more advanced features. More
by Dgpraz
Employees Worked With
April 22, 2024
This was my first time purchasing a car and I could not have gotten any luckier with having the pleasure of working with Israel Tavarez. He truly just felt like a friend helping make the process as seamles have gotten any luckier with having the pleasure of working with Israel Tavarez. He truly just felt like a friend helping make the process as seamless as possible. I could not recommend a better person to have helping find your perfect vehicle! More
by Chloe Shultz
Employees Worked With
March 22, 2024
Jonathan and the staff were amazing. He was able to locate the exact car that I wanted and was extremely nice and professional! I highly recommend this dealership! Tiana, our sales perso He was able to locate the exact car that I wanted and was extremely nice and professional! I highly recommend this dealership! Tiana, our sales person was excellent and did a fantastic job.. More
by mzbeaglemom
March 02, 2024
Derek was super helpful and knowledgeable. Very patient and articulate. Helped me setup my 2021 Lexus GX 460. Very patient and articulate. Helped me setup my 2021 Lexus GX 460. More
by JB
Employees Worked With
December 14, 2023
Joel Newell has continually gone above and beyond to make sure we are satisfied. He is very concerned if there is a problem and solves it quickly and accurately with utmost professionalism. He is an asse sure we are satisfied. He is very concerned if there is a problem and solves it quickly and accurately with utmost professionalism. He is an asset to the dealership and a genuinely nice person. More
by heidi33
Employees Worked With
October 26, 2023
This is a not incentivized review (unlike the others), Jonathan takes advantage of his customers. He is cocky, unwilling to meet the customer at their price point, and is unethical. Do NOT go here, it is Jonathan takes advantage of his customers. He is cocky, unwilling to meet the customer at their price point, and is unethical. Do NOT go here, it is only a matter of time before he is let go for treating others poorly. Hoping to speak to the GM tomorrow to discuss this further. More
by Robert
Employees Worked With
Other Employees :
I cannot remember the new employees name but he was excellent. Jonathan is absolutely terrible.
August 20, 2023
Josh is extremely knowledgeable about the vehicle we bought. Josh is a very good salesman and did an outstanding job. bought. Josh is a very good salesman and did an outstanding job. More
by steig166
August 06, 2023
I can't say enough about the service I have received from John Gamble. Having literally called 25 plus Lexus dealerships, John went above and beyond to help me with my situation and finding the right car for John Gamble. Having literally called 25 plus Lexus dealerships, John went above and beyond to help me with my situation and finding the right car for me and guiding me throughout the car buying process. Thank you for all your help! More
by Zuhair
Employees Worked With
July 31, 2023
Big shout-out to Jonathan Gamble, for going above and beyond to find the perfect car for me! I am beyond thrilled with my new ride, and it wouldn't have been possible without his expertise and dedication beyond to find the perfect car for me! I am beyond thrilled with my new ride, and it wouldn't have been possible without his expertise and dedication. Thank you, Jonathan, for making the car-buying process so enjoyable and stress-free!" More
by LORNAG
Employees Worked With
