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Mountaineer Honda
Bridgeport, WV
630 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 630 reviews
June 25, 2025
Jillian was excellent, however it took way too long for the work to be done. I’m not seeing any improvement in the alignment! I also noticed every person waiting on their vehicle was called out for a con the work to be done. I’m not seeing any improvement in the alignment! I also noticed every person waiting on their vehicle was called out for a consult as to what else needed to be done with their vehicle. Jillian was helpful, made sure I was able to get transportation to get something to eat. I highly recommend her, but not the service department. I won’t be back unless it’s for a recall. More
by aussiehall1
Verified CustomerEmployees Worked With
June 25, 2025
Sierra and Seth were great to work with. I felt they really wanted to make a deal, considering I have leased 4 Highlanders in the past. This was my first Honda, and probably not my last. I felt they really wanted to make a deal, considering I have leased 4 Highlanders in the past. This was my first Honda, and probably not my last. I do think the financial department (Sarah Godwin) could be a little better, I do believe she said there were issues with the computer all day. We sat over an hour in the room with her trying to sign papers. I had to go back the next day to finish signing. She seemed a little flustered. The detailing, HORRIBLE! There was glue on the side of the car driver's side back door (I'm sure from the tape that was on it, I did mention it to Sierra, and he came out to clean it), the plastic was still left on half the stuff that was in the car. Sierra told me I could bring it back to have it detailed at a later date, but I don't feel I should have to waste my time to have this done. I was there for about 2 hours and all that was missed. I am still trying to learn all the things the car has to offer. If I can't figure it out, I google it. Sierra did offer to set my phone up, but I was ready to go. We got there around 3pm and didn't get out till almost 7pm. We did test drive 2 vehicles so that is some of the time, but we spent a lot waiting on the financial part of it. And once again I don't want to go back for that. More
by momtozandb
June 25, 2025
The buying process from start to finish was wonderful! Everyone was so nice, helpful, and very efficient! Everyone was so nice, helpful, and very efficient! More
by janaowens818
June 24, 2025
This was my first car buying experience on my own and the staff at mountaineer Honda made the process so easy! staff at mountaineer Honda made the process so easy! More
by nicoleelder88
Employees Worked With
June 24, 2025
The crew was helpful and knowledgeable about the options and the vehicle. They took the time to work out the deal we wanted. Chris was our salesman. A different name was on the review and the vehicle. They took the time to work out the deal we wanted. Chris was our salesman. A different name was on the review More
by greencv111
June 23, 2025
I have had my vehicle serviced for the same issue on: June 5,2025, June 9, 2025 and returned that same day after picking it up and driving it a few miles only to hear the same noise so a second visit on June 5,2025, June 9, 2025 and returned that same day after picking it up and driving it a few miles only to hear the same noise so a second visit on June 9, picked up the vehicle later that week called back June 13 and explained I was hearing the same noise told it was okay to drive on vacation and return to service on June 23, 2025. I WORK! I do not have time for this! I want compensation and a buy out or a new vehicle. THIS VEHICLE WAS purchased in OCT 2024 (NEW) I should not be dealing with this. I have purchased at least 8 Honda's in my life and this is the LAST! Joe has tried to work with me, and I appreciate it, but I am over this! More
by wvshopaholic
Employees Worked With
Other Employees :
Amanda, I believe was my sales person , Jordan Callaway
June 21, 2025
Everyone I encountered was very nice and friendly. I will recommend them to family and friends. Seth was very professional, but a down to earth person. I would definitely purchase from them again. I will recommend them to family and friends. Seth was very professional, but a down to earth person. I would definitely purchase from them again. More
by bsferrell
June 21, 2025
The service department staff were courteous and the maintenance work on my Honda Ridgeline was performed in a timely fashion. maintenance work on my Honda Ridgeline was performed in a timely fashion. More
by SGTPEPR57
Employees Worked With
June 20, 2025
We were treated kindly and respectfully at all times. Very helpful and efficient in all aspects of our purchase. Very helpful and efficient in all aspects of our purchase. More
by ramola4
June 19, 2025
They are great, always nice and efficient. They keep you updated on the process and never make you wait too long They keep you updated on the process and never make you wait too long More
by lil1112jr
