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Wilber Duck Chevrolet - Service Center

Oneida, NY

4.7
58 Reviews

58 Reviews of Wilber Duck Chevrolet - Service Center

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November 01, 2023

Quick service and great customer service. Walk in service was amazing and very convenient for me to have More

by eric_springer15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
October 18, 2023

Brandon Carpenter was professional and courteous as he assisted with my recent recall experience. He was helpful before, during and especially after the process. Much appreciated! More

by WARLINM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
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Oct 19, 2023 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
October 11, 2023

Went well. Professional and friendly. Very helpful. Would go back again. They handled things great More

by bartlettsr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man at service desk
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Oct 12, 2023 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
October 11, 2023

They went above and beyond to get the back ordered part and get me back in my truck alway called and gave me updates on the progress on my truck all I can say is thank you More

by SLICKLLOYD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schirtz
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Oct 12, 2023 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
August 03, 2023

The service department is great. oil change was done on time.everyone was friendly .I will recommend them More

by aveo5ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Farley, Brandon Carpenter, Daniel Schirtz
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Sep 26, 2023 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
September 07, 2022

Sara made what could have been a nightmare into a great experience. Great service team at NYE Chevy. More

by robsamuels10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah McCabe
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Helpful
March 18, 2022

I had the pleasure of dealing with Sarah M in the service department at Nye Chevy. Very pleasant and helpful. More

by gp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah McCabe
Report | Print
May 06, 2022 -

NYE Chevrolet responded

Thank you so much for the kind words. Sarah is fantastic for sure. We appreciate your continued support! Thank you!

Helpful
June 13, 2014

Great Service Service performed same day. Received car clean and fixed. The entire team was great to work with. They explained the issue with my truck, reviewed t More

by RayFalso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Duck
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