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NYE Volkswagen - Service Center
Rome, NY
178 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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178 Reviews of NYE Volkswagen - Service Center
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August 06, 2025
Courteous, Timely and professional. Engaging in conversation and down to earth. Will definitely be back. Engaging in conversation and down to earth. Will definitely be back. More
by pamarulla2011
Verified Customer
August 01, 2025
John, Tina, & Tami were all excellent right from the start of my issues. From start to finish I’ve never had such phenomenal customer service. From engine issues to an inspection they got me tight! Will start of my issues. From start to finish I’ve never had such phenomenal customer service. From engine issues to an inspection they got me tight! Will definitely be loyal to NYE! More
by ALLINAJACOBS
July 28, 2025
I had a wonderful experience. Truly the best customer service! It was very quick and helpful! Truly the best customer service! It was very quick and helpful! More
by Sabina
Employees Worked With
July 23, 2025
I am pleased with the availability of an appointment and the speed of the work done. the speed of the work done. More
by bbuckingham1004
Employees Worked With
July 21, 2025
Great service and great customer service. Solved the issue with my car that another dealer couldn’t. Solved the issue with my car that another dealer couldn’t. More
by Wpeters1166
July 17, 2025
Tina made it extremely easy to drop my car and obtain a loaner vehicle, and was very pleasant to chat with :) loaner vehicle, and was very pleasant to chat with :) More
by Jessicawashnis
Employees Worked With
July 04, 2025
The staff is always patient and goes over your options throughly. I would recommend this dealership over and over again . throughly. I would recommend this dealership over and over again . More
by mpret510
June 26, 2025
Tina and the Service team really saved me this week. I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswa I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswagon right around the corner for me in new Hartford. Thanks again. More
by justinciotti
June 22, 2025
Courteous and friendly. Tammy was very nice. Would recommend to friends and family for service needs. Tammy was very nice. Would recommend to friends and family for service needs. More
by mspooner
Employees Worked With
