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NYE Volkswagen - Service Center

Rome, NY

4.7
160 Reviews

160 Reviews of NYE Volkswagen - Service Center

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May 10, 2025

I could write all day. From Tammi’s constant communication to the fact she was pleasant . Professional , genuine. Took time to answer all my questions and worked with me to More

by MRENNIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Even the mechanics sending a video and explaining everything
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May 10, 2025

Making appointment was very easy. Service department was professional and very friendly. Would highly recommend! More

by PKRAHAM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025

First time I did not mind sitting at a dealership, everyone was very kind, just want Tami to help me More

by nlkardash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025

Starter went on my Passat. They had a loaner. Saved me! Great communication Highly recommend More

by CZUPE10
Recommend Dealer
Yes
Employees Worked With
Tina/Jon
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May 08, 2025 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2025

Service with Tina at NyeVW is always above expectations every time. I highly recommend going there to everyone. More

by Erik S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 29, 2025

They are wonderful :-) They gave me a great customer service experience and I felt like I was at home. More

by sophiabfarid
Recommend Dealer
Yes
Employees Worked With
Yes John and Tina :-)
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April 28, 2025

They did a great job and were very easy to work with and explained everything. More

by cmcmahon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 19, 2025

All they had to do was change my oil so they did a fine job More

by erowland80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 13, 2025

NYE and their professional services offer my family and I the pleasure of working with a great dealership. Tina and John se to always knock it pit of the park on my 2024 Tiguan ;) More

by ABORTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 12, 2025

It was good fast and efficient. I will return for future service Thank you paul More

by Phjaworski
Recommend Dealer
Yes
Employees Worked With
Idr
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Apr 18, 2025 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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