Sandra Cardona
Sandra Cardona at Napleton Downtown Chevrolet Buick GMC

Sandra Cardona

Service Advisor

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.9
13 Reviews
4.9

13 Reviews

Write a Review

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

13 Reviews of Sandra Cardona

March 02, 2026

Dealership Rating
Employee Rating

Mike is great he fix my windows when they let down on there own mike look AT my radio I'm very happy with his kind help More

by cgilesm01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

January 10, 2026

Dealership Rating
Employee Rating

Great placgo locatione to do business with will return again to do business nice location go location More

by Money norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Cuevas

Jan 12, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton Downtown Buick GMC! We look forward to welcoming you back.

December 16, 2025

Dealership Rating
Employee Rating

Napleton's Downtown dealership is the go to place for servicing our Buick's. We have consistently received great service and friendly treatment from the staff. And their work has always been completed More

by jimbowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you, Jim! We are grateful for your business and your fantastic review of our team. We look forward to seeing you next time at Napleton Downtown Buick GMC!

December 12, 2025

Dealership Rating
Employee Rating

The service was very good and really quick I was completely satisfied and recommend them More

by Jonesmiriam23
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're glad you had a great time working with us! Thanks for trusting Napleton Downtown Buick GMC with your business.

November 17, 2025

Dealership Rating
Employee Rating

But my very first car here they have very, very great services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re dir More

by Moriah mays
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman, Michael Acre, Hector Cuevas, Brian Jones, Manny Diaz, Hillary Fields , I couldn’t ask for great service better customer service, reliable fast convenient I couldn’t ask for better

Nov 18, 2025

Napleton Downtown Chevrolet Buick GMC responded

Moriah, thank you for your business and this awesome review! We are thrilled to hear you are in good hands with our team. Enjoy your new car, and congratulations! - The Napleton Downtown Buick GMC Team

Nov 18, 2025

Moriah mays responded

You are so very welcome

November 07, 2025

Dealership Rating
Employee Rating

The service tech promptly checked my vehicle in upon arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. More

by jimmyrwatkins
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 07, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! We’re happy to hear you had a seamless experience at Napleton Downtown Buick GMC. Drive safely, and we hope to see you again, Jimmy!

October 26, 2025

Dealership Rating
Employee Rating

Awesome job, Todd took care of me and explained my concerns. Great experience and feeling. More

by ba361591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are so happy that our Napleton Downtown Buick GMC team delivered an excellent experience. Thank you for your kind words regarding your experience with Todd!

September 09, 2025

Dealership Rating
Employee Rating

I being coming her for at least 10 years , customer service is always top notch, The place is always clean. More

by peacehelperfriend@yahoo.com
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for being a loyal customer for a decade! We're happy that our customer service and clean environment stand out to you. We truly value your support, and we look forward to serving you again here at Napleton Downtown Buick GMC. Safe travels!

September 08, 2025

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Employee Rating

Nice dealership with professional sales and service personnel. My service advisor Mike was knowledgeable and the waiting area was accommodating. Thank you for the service. More

by BChuck22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're so happy to hear you had a great experience with Mike and our team here at Napleton Downtown Buick GMC Service Center! We hope to serve you again in the future.

August 09, 2025

Dealership Rating
Employee Rating

Hector provided excellent service for our Honda FIT. We will return for our next service. 🙂 More

by matasphere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the kind words for Hector. We appreciate your support here at Napleton Downtown Buick GMC. See you next time!

1

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