Napoli Nissan - Service Center

Communication was poor at Napoli. They didn't communicate my car needed to have a part ordered and it wouldn't be ready to pick up until the next day. The person who checked my car in didn't take any Covid r my car needed to have a part ordered and it wouldn't be ready to pick up until the next day. The person who checked my car in didn't take any Covid related safety precautions. This was my first time at Napoli and probably my last. my business didn't seem wanted or appreciated. More

Once again Napoli Kia exceeded my expectations when it came to servicing my Kia Soul. Frank and the whole crew did a great job. Two thumbs up came to servicing my Kia Soul. Frank and the whole crew did a great job. Two thumbs up More

Frank was awesome, great customer service he explained everything that was going on.It’s rare to see someone with passion in the service department. everything that was going on.It’s rare to see someone with passion in the service department. More

Had an oil change. Very speedy service. Gentleman who helped me was extremely nice! Would definitely recommend the service department! Online scheduling was very fast and easy helped me was extremely nice! Would definitely recommend the service department! Online scheduling was very fast and easy More

Mike Haverl was very helpful with his service direction and he explained all issues in detail so that I knew what to expect- Thank You# and he explained all issues in detail so that I knew what to expect- Thank You# More

Good service Very nice service person , gave me discount right away once she see that I was having trouble with other dealerships, I would recommend them any time. Very nice service person , gave me discount right away once she see that I was having trouble with other dealerships, I would recommend them any time. More

Frank provided an excellent service. He was friendly and patiently answered all my questions. He provided an efficient and rapid service. My car was diagnosed and repaired in few hours. That was outstanding patiently answered all my questions. He provided an efficient and rapid service. My car was diagnosed and repaired in few hours. That was outstanding! More

IT Was a pleasure to get my car service at this dealership The service staff was professional and knowledgeable I had a few questions which was answered. And when they didn't have an answer I was dealership The service staff was professional and knowledgeable I had a few questions which was answered. And when they didn't have an answer I was told that as well instead of just making something up to answer my question. I appreciate that The gentleman over there did the job well. Service department was so good i'll Definitely be considering The sales department . I didn't buy my car at this dealership but I think my next one will be Purchase at this location. I don't remember the managers name right now but his was also Very knowledgeable And helpful i guess that's why I took the time to write this review. More

Frank has been a kind serves person and I am happy with the service done on it. I would recommend frank from the service department the service done on it. I would recommend frank from the service department More

Due to covid 19 PROTOCOLS for safety should not be taken lightly!! It should be mandatory that workers and customers should wear a masks and or gloves. lightly!! It should be mandatory that workers and customers should wear a masks and or gloves. More