My Review Of Nemer Volkswagen:
have been shopping for a used Acura RDX on cars.com; this dealership had one listed that met my search criteria. Inquired about it via the website and I was quickly connected to a customer relations person at the dealership by email. We then exchanged half a dozen more emails, she assured me the car in question was available (after first stating the Acura MDX was available, she corrected herself quickly when I told her that was not the model I was interested in). I stopped by the dealership after work and had to wait only a few minutes before meeting the customer relations person, who seemed a pleasant and attractive young lady. She lead me to a desk and started explaining that she just wanted to go thru a series of questions to determine what attributes were most important to me in a car, and at that point I stopped her, explaining that I had done all that already and knew specifically what I wanted. That pretty much ended the conversation; although she remained pleasant, she called to a young sales consultant, telling him my name and explaining I had done my own research, and could he show me the car in question. The consultant made a show of pretending to find the keys to the Acura for quite some time before finally admitting it wasn't there and he didn't know where it was before trying to convince me to consider other options they had available. Typical bait and switch nonsense, I wonder how often that works. Had they been upfront or remotely straightforward I would have considered other vehicles they had on the lot, but as it is you leave the place knowing better and feeling used. What could have been a simple sale; I am purchasing within a week, turned into a disappointing and dishonest waste of my time, clearly what I will tell anyone I talk to about it. Won't consider doing business there again -
Was this review helpful to you?
Yes | No