Niello Acura

Denise was the greatest. Very professional and experienced and knows her cars! Also very friendly and not pushy. I was buying the car with and for my daughter and I was pleased to have her go th experienced and knows her cars! Also very friendly and not pushy. I was buying the car with and for my daughter and I was pleased to have her go through such a pleasant experience. More

When looking for a new or used vehicle, look no further than Niello Dealerships. A friend recommended we check their website for a quality used car and as it turned out they were right. If you find som than Niello Dealerships. A friend recommended we check their website for a quality used car and as it turned out they were right. If you find something you like, don’t bother with emailing through the site. Go in and see the sales team, there is no pressure and the vehicle will be as nice as it appears online. We went to Niello Acura and were immediately greeted by Chris Knutsen, Sales Consultant and Mary Alouf, Sales Advisor. They showed us the vehicle we saw online and gave us time alone to look it over. After viewing it they answered all our questions and at no point did they try to persuade us to buy it. We reached an agreement on the purchase and followed up with a test drive; it drove as nice as it appeared. Upon returning to the dealership, we were served bottled waters and coffee and they had us in and out in no time. The best part was Mary and Chris treated us like we were purchasing a new luxury vehicle. These days there are plenty of dealerships to purchase a car but very few with quality service. It has been two weeks since our purchase from Niello and Mary’s follow up been great. Thanks, Barry More

We had a great buying experience at Niello Acura - would recommend highly to everyone! Mary & Chris were so nice to work with & really knowledgeable about the vehicle. recommend highly to everyone! Mary & Chris were so nice to work with & really knowledgeable about the vehicle. More

My experience at Niello Acura was outstanding! Kevin was so amazing, causing the least amount of stress for us while we purchased our new 2013 Acura ILX. He catered to our needs of the exact color (interior so amazing, causing the least amount of stress for us while we purchased our new 2013 Acura ILX. He catered to our needs of the exact color (interior, and exterior) as well as making sure we were always happy and satisfied. Kevin always kept us laughing with numerous amounts of jokes and making us feel more like friends, than just another customer. This was the second car that my dad purchased from Niello Acura and again, was not disappointed with the great customer service. We both had a wonderful experience with Kevin at Neillo and would recommend him to anyone looking into buying a new or used Acura. More

Denise Velez was professional, helpful and went out of her way to be certain we haD ALL OUR QUESTIONS AND CONCERNS ADDRESSED. The swalership is so far away that Denise drove the car and delivered it to u her way to be certain we haD ALL OUR QUESTIONS AND CONCERNS ADDRESSED. The swalership is so far away that Denise drove the car and delivered it to us. More

The customer service I received while there was understanding. He listened to what I wanted and took the time to help me find it. He was not pushy and saying things just to be saying it. It was understanding. He listened to what I wanted and took the time to help me find it. He was not pushy and saying things just to be saying it. It was a very pleasant and smooth transaction. I would truly recommend Kevin and this dealership to others. More

Kevin made my first car buying experience a fantastic one. He really put the extra effort in to make sure that I was taken care of. I would (and have) recommended others go to the dealership and ask for one. He really put the extra effort in to make sure that I was taken care of. I would (and have) recommended others go to the dealership and ask for Kevin because I know that they will be taken care of. It was a fun, relaxed, and memorable experience. More

This review is based on my experience in sales. If This review is based on my experience in sales. If you're planning to purchase a car from this dealership, Chris Knutson is the guy to talk to. Ver This review is based on my experience in sales. If you're planning to purchase a car from this dealership, Chris Knutson is the guy to talk to. Very friendly, welcoming, and no pressuring or pushing you. Customer satisfaction guaranteed. You can learn a lot about the car as well when going through his test drives. Very informative indeed. I strongly recommend Chris. Of course don't be fooled by the greedy lies and deceitful gimmick of a car salesman, but this guy you can trust. He'll surely bust your bugs. More

Chris was awesome to work with. He provided great information regarding the right car for me after test driving various models. He utilized his knowledge of the product to steer me in the right dire information regarding the right car for me after test driving various models. He utilized his knowledge of the product to steer me in the right direction. More

After having completed extensive research on multiple SUV options, we visited Niello Acura to test drive the Acura MDX. We met with Chris Padilla, who addressed all of our questions -- He was extremely thor options, we visited Niello Acura to test drive the Acura MDX. We met with Chris Padilla, who addressed all of our questions -- He was extremely thorough in his responses and very professional. We negotiated a positive deal with Niello Acura and felt that Chris approached the process with full transparency and integrity. The purchase process with Niello was one of the most positive in our history of car acquisitions. Kudos to both Chris Padilla and Elizabeth Garcia for their tremendous commitment to delivering a positive customer experience. We look forward to many years of driving our 2012 Acura MDX and continuing our relationship with Niello Acura. More