310 Reviews of Niello Acura - Service Center
Appreciate the customer lounge and the complimentary coffee, water and snacks. I also appreciate the car washing. The best thing this dealership did was to hire Michael Lyman. He has been my service a coffee, water and snacks. I also appreciate the car washing. The best thing this dealership did was to hire Michael Lyman. He has been my service advisor servicing all my Honda vehicles for over 20 years and we are glad this will continue. So far it's been a pleasant experience since I started coming to Niello. More
Excellent customer service! Thank you for always being honest. Keeping me updated on how everything is going! Thank you for always being honest. Keeping me updated on how everything is going! More
I have purchased three cars from Niello Acura in the last 4 years. FANTASTIC is the word for every aspect of each transaction. 4 years. FANTASTIC is the word for every aspect of each transaction. More
They figured out the problem and fixed it ! Alway nice customer service , thank you again for all your help Alway nice customer service , thank you again for all your help More
They have always been professional, keeping me informed, answering my questions without making me feel stupid, honest and helpful. answering my questions without making me feel stupid, honest and helpful. More
Always pleased with the customer care and service we receive from Niello Acura. Thank you Chris for always keeping us informed on the status of our services. And did I mention our car was clean as a whi receive from Niello Acura. Thank you Chris for always keeping us informed on the status of our services. And did I mention our car was clean as a whistle and smell wonderfully?! More
From the time I arrived at the service port it was friendly and efficient service. Service writer was efficient, yet highly detailed with the work to be performed. Inside the dealership was clean an friendly and efficient service. Service writer was efficient, yet highly detailed with the work to be performed. Inside the dealership was clean and comfortable. I received status updates on my service and even had a video of the inspection done by the technician. The service was completed in a timely manner and I felt the price was fair. Will definitely recommend and return in the future. More
Mike was great! Very helpful and efficient. I was taken care of as soon as I pulled in and notified when my car was ready. Very helpful and efficient. I was taken care of as soon as I pulled in and notified when my car was ready. More
Chris, the service rep was excellent! He was very helpful and communicative. Car was ready quick Lynzess He was very helpful and communicative. Car was ready quick Lynzess More
Prompt and courteous service. My car was ready exactly when estimated, I didn't take it as a promise but was glad to get it back so quickly. Thank you Chris! My car was ready exactly when estimated, I didn't take it as a promise but was glad to get it back so quickly. Thank you Chris! More