Niello Acura

I purchased a new TL from Niello Acura in August. The salesperson I worked with, Kevin Powell, made the entire experience a pleasure. I found Kevin to be extremely knowledgeable about the safety feature salesperson I worked with, Kevin Powell, made the entire experience a pleasure. I found Kevin to be extremely knowledgeable about the safety features of the TL, which were very important to me, and how it compared to competitors' models. Kevin offered very competive pricing and financing, and never put any pressure on me. I would definitely recommend Kevin Powell and Niello Acura if you are considering buying a new Acura. More

I had the most amazing experience purchasing my new car at Niello. I really wanted a black TL, and they did not have one on the lot. Kevin searched all over Norcal to find one for me. He had it brought up at Niello. I really wanted a black TL, and they did not have one on the lot. Kevin searched all over Norcal to find one for me. He had it brought up to the dealership the same day. Kevin and the entire team, from the sales manager, to finance, to service were all outstanding. Thank you for my beautiful new car and for making it so much fun! More

I recently purchased a pre-owned 2012 Acura TL from Marc Sutherland and I was very pleased with the entire experience. Marc was helpful and knew everything I wanted to know about the various cars I looked Sutherland and I was very pleased with the entire experience. Marc was helpful and knew everything I wanted to know about the various cars I looked into at the dealership. There was no high pressure, just someone helping me figure out what was going to be best for my needs and desires. I think he is a real pro. Best car purchasing experience I’ve ever had. More

I appriciate the no pressure sales my wife and I were very relaxed during all negations. Finance was very patient and xeplained all parts of finance clearly.Service was outstanding when we needed a few m very relaxed during all negations. Finance was very patient and xeplained all parts of finance clearly.Service was outstanding when we needed a few minor corrections made on the car, We love our Acura MDX, if and when we buy or trade in our next car we will definetly be back. More

I first heard about this dealer from eBay, when they listed a certified-preowned car that I was looking for. Then I emailed Gary asking for detailed information. He always gave me replies quickly to ad listed a certified-preowned car that I was looking for. Then I emailed Gary asking for detailed information. He always gave me replies quickly to addressed my questions. Elizabeth in the Finance Department is most helpful in preparing documents for me to register the car in Maryland. She always sent mails overnight, even included reply envelope with overnight postage. This is the first time I bought a car online without seeing it first. I was a little anxious at the beginning. But it turned out to be a great experience. More

I purchased a used 2005 Acura RL almost 8 months ago from this dealership with brand new tires. When I had a problem this morning with one of the tires (my fault), they went the extra mile in taking care of this dealership with brand new tires. When I had a problem this morning with one of the tires (my fault), they went the extra mile in taking care of me. It is hard to find this level of customer service at most businesses today. Keep up the good work, Niello! More

I have had many dealership experiences that were an absolute nightmare and the team at Acura made leasing a new car by far the best experience ever!!! They are wonderful and I can't wait to Do more bu absolute nightmare and the team at Acura made leasing a new car by far the best experience ever!!! They are wonderful and I can't wait to Do more business with them in the future :) More

We went to the dealership to look at cars. Our salesman Paul did not pressure us at all. He let us knows all of our options with different models and years. He was patient with our decision making process Paul did not pressure us at all. He let us knows all of our options with different models and years. He was patient with our decision making process. He told us up front what we would be Looking at with all the extras that could go along with a sale. The finance manager, Elizabeth kept with the same tone of the sale, explaining everything and even keeping the kids entertained as well. We left the dealership with what we wanted, a price we were comfortable with and an overall feeling of satisfaction with the whole process. We would recommend the dealership to others! More

From the minute I walked on to the dealership, Aaron greeted me with a friendly smile. He was easy to deal with and answered all my questions I had. That day I was not going to buy, but his follow up an greeted me with a friendly smile. He was easy to deal with and answered all my questions I had. That day I was not going to buy, but his follow up and eagerness to help me into the exact car I wanted made me come back the next day to buy my new Acura from Aaron! I appreciated everything him and my finance guy did for me, this will not be my last Acura. More

Aaron was great to work with...he answered all of my questions and promptly followed up with me to ensure that all my needs were met. He was very communicative and provided me with answers while I was questions and promptly followed up with me to ensure that all my needs were met. He was very communicative and provided me with answers while I was going through the research process. A big THANK YOU to Aaron for helping me! I love my new car!!! More