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Niello Volkswagen

Sacramento, CA

4.8
657 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 657 reviews

June 16, 2024

Experienced and exceptional staff kept me well informed Jacob is best very knowledgeable professional caring keep up the good work 👏 More

by WARM_REX
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jacob
Jun 17, 2024 -

Niello Volkswagen responded

Thank you so much for your kind words for Jacob, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 16, 2024

Professional, knowledgeable, honest, friendly, helpful, informative, prompt, available when needed, explained everything, great service all the way around! More

by delaneylynne7
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 15, 2024

Good service! Always helpful and willing to make things easy and expedite the process along. More

by YOBOONE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 14, 2024

Great service! Got me what I needed. Very helpful, friendly, happy. Overall service was great! More

by AMANDAMARIEFLORES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Vincent Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 14, 2024

3rd interaction with Matthew and everytime is flawless. This dealership/seervice department always goes above and beyond. They have great communication throughout your vehicle service. I would not go anywh More

by matthew.howell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 13, 2024

Super timely regarding services and communicated effectively what needed to be done for my car More

by luvunoahbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 13, 2024

I was incredibly frustrated upon my arrival at the dealership as I thought the prior service may have contributed to the current challenges my car was having. Matthew’s approach was very professio More

by bpattonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 13, 2024

Jason was exceptional in helping get my car serviced. He went above and beyond to help me with an issue that was created by a different VW dealership. Jason and his team worked really hard to get my car More

by tylerathompson90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Niello Volkswagen responded

Thank you, Tyler, for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 13, 2024

Pleasant to work with Travis , was very efficient and grateful for his help. Oil change was done in an hour. Clean lobby with snacks and TV . More

by somalyphin211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 12, 2024

Everyone that we worked with was very nice, and Ray was very enjoyable to work with. More

by STONEYGIRL81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Niello Volkswagen responded

We are so glad that we had the opportunity to work with you, and that Ray and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

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