Niello Volkswagen

Brent was super greet to work with. He addressed the repair issue, checked for recalls, explained next service, and arranged for transportation back to my residence . He addressed the repair issue, checked for recalls, explained next service, and arranged for transportation back to my residence . More

Nathan and Carlos made my car-buying process a breeze! !! To be candid, I held preconceived notions when I walked into the dealership, and therefore, I was prepared to stand my ground if a salesperson tri !! To be candid, I held preconceived notions when I walked into the dealership, and therefore, I was prepared to stand my ground if a salesperson tried to talk me into getting something I didn't want. I also assumed this process would be arduous and tedious, but I couldn’t have been more wrong. I was relieved to have Nathan and Carlos be flexible and honest regarding the numbers. They gave me the facts and figures, no xx, and I felt ZERO pressure. This was a huge relief and made all the difference in my experience. Lastly, I wanted to give a special thank you to Nathan. Nathan is young and recently started his career at VW as a salesman. He is articulate, caring, intelligent, and knowledgeable. Niello VW is very fortunate to have Nathan on its team; finding talented employees like him is few and far between. I hope that Niello recognizes Nathan's talent and that he is a valued member of their team. I highly recommend Niello to anyone purchasing a new or used vehicle. The team here goes above and beyond for their customers. Thanks again, Nathan and Carlos. I LOVE MY NEW CAR!!! More

2nd time I purchase a vehicle at VW Niello Arden. Great experience both times. Very reasonable. Great experience both times. Very reasonable. More

In the past every other dealer I have sent car for service they return it after washing and complete vacuum inside. This wasn’t the case here. Car was neither washed nor completely vacuumed. service they return it after washing and complete vacuum inside. This wasn’t the case here. Car was neither washed nor completely vacuumed. More

This was my first time purchasing a vehicle from Niello VW. Their sales staff were professional, helpful, and willing to work the extra mile to close this deal. Amiri was wonderful, providing useful inform VW. Their sales staff were professional, helpful, and willing to work the extra mile to close this deal. Amiri was wonderful, providing useful information and answers to the many questions I asked. Logan, Louis, and Alex also assisted me and provided a great dealership experience. Would recommend this location to those shopping for VWs! More

They were friendly, professional, and easy to work with. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. More

Kumar also worked hard on helping us find what we needed to the very end,I will be back to the very end,I will be back More

Noel was very helpful and accommodating. He was able to fit me in and get my concern verified and solved. Great experience! He was able to fit me in and get my concern verified and solved. Great experience! More

I had to bring in the car on an emergency basis, the work was performed right away without delay to get the car working again. When I picked up the car, it was washed and cleaned. was performed right away without delay to get the car working again. When I picked up the car, it was washed and cleaned. More

Ron was super professional and helpful. He explained the issues and how they would be fixed well. He arranged Lyft for me to and from work, which was convenient. The dealership also charged He explained the issues and how they would be fixed well. He arranged Lyft for me to and from work, which was convenient. The dealership also charged and washed my car. More