Nissan South Morrow - Service Center

I own a Brand New Nissan I didn't set out to purchase a new car. I bought my old car in for service, ended up speaking with a Dealer, He was very persuasive and knew about all I didn't set out to purchase a new car. I bought my old car in for service, ended up speaking with a Dealer, He was very persuasive and knew about all the amenities for the car that I wanted. Still a little skeptical about the increase in payment. But in all, seems like it will be a great move in the long run. Also as a plus, everyone was very professional and easy to speak with. More

2018 Kicks I had a very friendly and knowledgeable staff assisting me. From my car salesman Frank, the manager Mr. Ron Dollar, Mr. Walter in financing department I had a very friendly and knowledgeable staff assisting me. From my car salesman Frank, the manager Mr. Ron Dollar, Mr. Walter in financing department.Their motto is true, making ithe impossible...possible More

Unhappy with service center In April 2018 I took my Rouge to Nissan South where I purchased it. Spoke to a young white male about my tire on the front driver's side becau In April 2018 I took my Rouge to Nissan South where I purchased it. Spoke to a young white male about my tire on the front driver's side because it was making a clicking noise..... They took my car to the back. The young man told me the part was not in BUT when it comes in he will call me, Well, I got a call from him stating the part was in.....take my car back to the dealer.....In the waiting area an hour or two; he comes and tells me the part isn't in.....WHAT? I was upset, so I called Mr. Ralph Gray to let him know what I had experienced. He apologized and Mr. Gray assured me when the part came in and it was in his hand he will call me. I received that call. Took my car in to have the repair done....was in the waiting area for 4 hours, finally, my car was fixed so I thought. Had my radio off and I heard the sound again....... I took my car in Sat 6/9 talked to Olaniyi about the issue I was having. He looked in the system and looked at me and said "we ordered the part you didn't bring your car back" What? In confused so why did I sit in the waiting area for 4 hours? I told him I didn't have time to wait so I will bring my car back first thing Monday morning. The Olaniyi said he will be there on Monday. Took my car back Monday, he wasn't there Nor Mr. Ralph Gray. Getting upset. Helen came over to assist me, I spoke with her about the issue and bless her heart she tried to find out what was going on and I thank her for trying to help. Took my car back Wed 6/13 at 10:00 a.m Olaniyi assist me again, I asked Mr. Gray to come out so I could find out what was going on. Was my car repaired or Not. They sent my car to the back; 4 hours passed. Olaniyi came in offered me a car to use because he said it was going to be a while telling me what all they had to do and it was going to take some hours before they finish. I'll wait I told him. Helen came and told me the serviceman wanted me to ride with him. Ride with him? I go outside he tells me he was riding around in my car with my air on using my gas and didn't hear anything. It is six o'clock and you mean to tell me you are just coming, asking me to ride with you? The serviceman told me "I just got your car it has been sitting outside" WHAT IS REALLY GOING ON? So Olaniyi lied telling me my car was being repaired while I was waiting for six hours and it was actually sitting outside all that time not being touched? I will not dare to tell you when I had my tires rotated, I had to go back the next day because whoever rotated my tires bent something when he rotated the tires. Well Mr Ralph Gray road with me and finally heard the noise to tell me "your warranty has expired" It wasnt expired in April, May, June July July all the way till Dec... Now the young man who sold me my car Mr. Nails is an awsome salesperson and I will buy another car from him and I love Kandise too. I have been dealing with this shop since 2005 when Mr. Frank was there. Unhappy Mrs. Johnnie Mae Randolph More

4th Time Buyer Nissan South Morrow gets 5 stars because of their employees like Darren Randolph. Darren sold me my previous vehiclev 2 years ago. He still has the s Nissan South Morrow gets 5 stars because of their employees like Darren Randolph. Darren sold me my previous vehiclev 2 years ago. He still has the same professional and courteous demeanor that he always has. He listens to what you want and what you can afford and then he goes to bat for you to get just that. What more could you ask for. There are also other friendly employees such as Ms. Rosie Green that also gives you a warm and friendly greeting along with a weath of knowledge about your vehicle. Thanks Nissan South Morrow. More

Maurio Clark the perfect sale person My second Nissan from Nissan south of Morrow. Great experience with a remarkable sales person. Maurio Clark sold me my first Nissan and him kind and c My second Nissan from Nissan south of Morrow. Great experience with a remarkable sales person. Maurio Clark sold me my first Nissan and him kind and caring personality is what made me return for another Nissan. More

Very rude people It was the worst experience ever,my sales person was not honest,the floor manager was rude and arrogant,they wasted a lot of my time,I lost time from It was the worst experience ever,my sales person was not honest,the floor manager was rude and arrogant,they wasted a lot of my time,I lost time from work dealing with situations from there,they never return calls,,the customer service sucks,they mess up the paint on my car,I spoke to the manager about this and he tells me there's nothing else he can do for me. I will never go to Back for anything. More