Back

Nissan of Elk Grove

Elk Grove, CA

4.9
4,565 Reviews
Welcome to Nissan of Elk Grove! Whether you are looking for a new or used Nissan car, truck, or SUV you will find it here. We have helped many customers from Elk Grove, Sacramento, Roseville, Lodi, Davis, Carmichael, Fair Oaks, Rancho Cordova, Placerville, Woodland, Folsom, Stockton, Fairfield, Auburn and Vacaville find the new Nissan of their dreams! We know that prospective customers are very well educated when researching their next vehicle which is why we have made it easy to get all the available vehicle information.Now you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. As a premier California Nissan dealer, we have a huge selection of new and used vehicles from which to choose. Nissan of Elk Grove online and offline customers enjoy vehicle specials every day. We also offer Nissan service & parts, an online inventory, and outstanding financing options, making Nissan of Elk Grove a preferred dealer serving Elk Grove, Sacramento, Roseville, Lodi, Davis, Carmichael, Fair Oaks, Rancho Cordova, Placerville, Woodland, Folsom, Stockton, Fairfield, Auburn and Vacaville Nissan buyers. Ready to set up a test drive? Visit our Sacramento Nissan dealership in Elk Grove, CA today. We're conveniently located in the Elk Grove Auto Mall right off Highway 99.
Contact Dealership

8590 Laguna Grove Drive

Elk Grove, CA

95757

Directions

By Type

Showing 4,565 reviews

June 03, 2008

Very friendly courteous service. They opened on time Very friendly courteous service. They opened on time ready to work and serviced my vehicle in a very tiomely fashion. Freash coffee and donuts w More

by blutje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
June 01, 2008

Thank you for your prompt service. My car was ready before the designated time. More

by Naeve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brooks
May 31, 2008

The wait was a little long to be seen by the service personnel, and on completion of the service, a oil spot on the interior B pillar on the driver side was noticed, even though there was plastic on the More

by ddcsfd
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cruz Solozano
May 30, 2008

It was a great Experience over all. Thanks It was a great Experience over all. Thanks More

by cdeleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy
May 28, 2008

I was pleasantly surprised by the relaxed, no pressure atmosphere. I have not bought a new car in many years and was dreading going to a dealer, but I have to say it was a positive experience for both my More

by maryclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Kwok
May 28, 2008

The Customer service advisor is rude and has very poor customers services skills. My wife witnessed her giving customer false information and then heard her telling another employee on what she had done. More

by mdhalix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tina Long
Jun 12, 2008 -

Nissan of Elk Grove responded

Nissan of Elk Grove wrote on 6/3/2008 4:20:07 PM: Thank you for bringing this to our attention. I understand that you and Rob Martinez did have a conversation after this incident took place. There has been a warning report issued and additional product and customer service training initiated due to this situation with Tina. There is no excuse for Tina giving the other customer mis-information about John's lunch hour. She should not have made light about it after he returned early. As for the explanation of repair work, we will continue to provide training for Tina so she will be able to grow into a trustworthy Service Advisor.

May 26, 2008

This was the best experience I have ever had buying a car - Jose was very friendly and personable. The price brought to us in negotiations was less than I expected to pay and I was still able to negotiate a More

by teresapelaez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Pacheco
May 26, 2008

I was charged 110 dollars to be told that to change the part of my car seat would be $1,000.00. I had no explanation, no options of what to do. nothing. Besides, I think that the problem of my car seat ha More

by diaz2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tania and nancy
Jun 10, 2008 -

Nissan of Elk Grove responded

Nissan of Elk Grove wrote on 5/28/2008 7:33:47 PM: Thank you for taking the time to contact us about your most recent visit. I can understand your frustration regarding the seat on your Murano. Our technicians and advisors work together to determine what is wrong with your vehicle when you bring it in to service. There is a charge for diagnosing the problem, and in your case it was $110.00 diagnostics. If you had chosen to pay for the repair work, that diagnositic fee is waived. Unfortunately your Murano's mileage is at 47,000 miles, and the part of your seat that is broken was covered for 36,000 miles or 3 years from your in service date. We are willing to work with you on the costs of the repairs. Please contact Rob Martinez at 916-405-5129 to discuss.

May 23, 2008

I was very impress with the overall service I receive at your Service Dept. and I would Recommend Nissan of Elk of Grove to all of my friends and family. More

by burchette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
May 22, 2008

It was my first experience with a Nissan Dealership. I was treated very well by Jose. His professionalism exceeded my expectations. The price was just about right even though I would have expected more fr More

by sunset
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Polanco
...
453
...