Nissan of Elk Grove

Sang represents your company well. He was accommodating in meeting with us and always had a friendly, no hard sales approach. I would encourage others to purchase a Nissan vehicle from your establishment. in meeting with us and always had a friendly, no hard sales approach. I would encourage others to purchase a Nissan vehicle from your establishment. The whole sales process went smoothly and we never felt pressured to complete the transaction. Sang took the time to inform us when the vehicles we were considering arrived on the lot and reviewed all the options. The negotiations for the purchase price was straight forward with no surprises at the end. The financing department handled all the paper work with no problems. The vehicle was delivered on time and as promised.We felt this was the best car buying experience we have had in quite some time. More

What a hassle it was to get a rental car to drive while my car was in the body shop. At first I was told to go with the Enterrprise shuttle to get a car. When I got there, I was told it was a mistake an my car was in the body shop. At first I was told to go with the Enterrprise shuttle to get a car. When I got there, I was told it was a mistake and to come back to the dealership. Then while waiting for the shuttle, I was told to just stay at Enterprise and they would supply a vehicle. I was given a tiny economy size tin can/car. I just bought a midsize 2008 Nissan Altima. Shouldn't my rental car at least be close in size as the new car I just bought? I did not feel safe in the tiny car I was given. The whole rental car experience took me away from work for an extra hour and a half. What a hassle!! The workmanship was dissappointing. I think it looked better before they took it into the body shop. (There was a small scratch on the bumper when I purchased the car, that could not be buffed out.) Now there is a paint drip on the bumper and the hood got scuffed. I wouldn't recommend the body shop. What I would really like is for them to correct this. Tina was friendly and the absolute only highlight of my experience. She gave me the same awesome customer service I received from your sales staff when I bought the car. Rane' Davis More

We had called prior to our arrival about a lease deal on a Nissan Altima and our sales person AJ was able to answer my questions prior to coming in. When we arrived the next day, he was well prepared and d a Nissan Altima and our sales person AJ was able to answer my questions prior to coming in. When we arrived the next day, he was well prepared and despite the huge tent sale going on, he got right to business and did not try to go look at other cars or waste our time. We were able to test drive the model of altima that was on lease deal from nissan, and he was able to give us all of the information that we needed to decide. We were not given the run-around and we were treated very professionally. It was a wonderful experience. More

Great experience More

I would like you to forward this to the appropriate person. About month ago I was referred to your sales department. I had participated in the Rogue Test Drive promotion, and I was to receive a $50 ( person. About month ago I was referred to your sales department. I had participated in the Rogue Test Drive promotion, and I was to receive a $50 (AMEX?) debit card for taking a test drive. I've never received it, and I called Nissan of Elk Grove. I was told that you would follow up, but I still havent received the card, or any further contact with Nissan of Elk Grove. If you cannot help me with this matter, please provide me with a name and number of someone who can. Thank You, Miguel D. Martin (916) 501-0877 More

After extensive internet research and test driving the Nissan Altima Hybrid (blows away the Camry Hybrid in all facets), I sent emails out to several Northern California Nissan dealers to get their best p Nissan Altima Hybrid (blows away the Camry Hybrid in all facets), I sent emails out to several Northern California Nissan dealers to get their best price. Rosie was the quickest to respond and had the best price of any dealer (of those that chose to respond or call - very few shockingly with the current state of the economy). She quickly located what I was looking for from another dealer and we quickly finalized the deal over the phone. She was informative without being high pressure. Due to a family emergency, she passed the car pickup over to AJ. He went out of his way to personnally drive my son and I to a restaurant/movie theater while the car arrived from another site (slight delay in car arrival from the promised time is the only negative). Completing paperwork and going over operation/features of the car was quick, yet thorough. No surprises or "bait and switch" from this dealer - the price Rosie quoted in her email is the price we paid. Excellent overall experience with Elk Grove Nissan. Other Nissan dealers need to learn from this dealer if they want to increase their sales. Easy to see why Elk Grove is the #1 Nissan dealer in Northern California. More

Although I've been taking my car to Nissan for oil changes, this last visit I actually noticed how much it costs and it's quite high. I've come across other places where people have gone to for years changes, this last visit I actually noticed how much it costs and it's quite high. I've come across other places where people have gone to for years and the price has me thinking whether or not I'll be returning. More

friendliness is very good but customer service and quality of work still needs improvement. i have noticed on several occassions , after servicing the vehicle it is taken for a wash but it is not wipe quality of work still needs improvement. i have noticed on several occassions , after servicing the vehicle it is taken for a wash but it is not wiped out dry, this should be given some consideration asw if you can not wipe the vehicle dry than don't wash it . My comments on the pricing is 4 because i have not compared with other dealerships, so i am not sure . More