Nissan of Fort Myers

i bought a used nissan frontier used sales person i bielive his name was Danny or daniel back in early march 2024 overall vehicle runs good and everything been having a few problems here and there when bielive his name was Danny or daniel back in early march 2024 overall vehicle runs good and everything been having a few problems here and there when commmunicating its only gotten worse everytime i bring up an issue with my nissan truck that had tint way to dark illegal in the front windshield back windshield and all doors front and back orignally i was told it was fine and not an issue nut i was pulled over for the issue how i found out contacted nissan to see about it getting removed and im getting ignored i have messages that i left and no call back even after saying ill recieve a call back with no call back very unprofessional as much as i like my truck i will never purshase from them again More

I have decided and I will not be coming back due to the poor customer service. poor customer service. More

I gave 3 stars because I scheduled an oil change and they changed my oil so, they did their job. I also mentioned that I had a couple of concerns (wheel speed sensor and CV axle clicking) that I believed wer changed my oil so, they did their job. I also mentioned that I had a couple of concerns (wheel speed sensor and CV axle clicking) that I believed were covered under warranty when I scheduled the oil change. Upon arrival I was greeted by someone I assumed was a service department employee but they ended up being a 3rd party trying to use my insurance to install a new windshield. Annoying but not the end of the world. I was also informed that a $140-$150 diag would be needed to determine if my issues were warranty items or not. I get that people are in business to make money (I’m one of them) but the warranty was sold on the front end. I don’t need someone telling me that it costs $140+ to stick an OBD reader into a port or tell me that it could be the result of “rodent damage” and wouldn’t be covered. I declined the diag and 90 minutes later got my truck back with the oil changed. Job complete. If he would’ve mentioned the diagnostic fee up front, I never would’ve gone because I can get a synthetic oil change 10 minutes from my house for $85 dollars, never get out of my truck and it typically takes 20 minutes. I wouldn’t have to sit in a waiting area full of mostly upset people and watch sales employees and customers yelling at each other about deals that went bad. Anyway, my 2020 NV2500 has been an amazing vehicle and one of the best plumbing vans I’ve ever owned. Still planning on having my issues fixed under warranty but wouldn’t be surprised if it ends up costing me somehow. I’m looking forward to the warranty being over because there will be zero incentive to visit this dealership again. More

Palm definitely is shorter in person. . I wouldn't go as far to say palm tree.... may palm sapling. . I wouldn't go as far to say palm tree.... may palm sapling. More

Alex, our service advisor has been very helpful and helpful with no high pressure. We only have one car and the shuttle service has also been very helpful. Prices have seemed high but that seems t helpful with no high pressure. We only have one car and the shuttle service has also been very helpful. Prices have seemed high but that seems to apply to everything now days. More

First class attention, human warmth, cordiality, unforgettable experience for me and my son in the purchase of their car. They show you that they care about your satisfaction and guide you through t unforgettable experience for me and my son in the purchase of their car. They show you that they care about your satisfaction and guide you through the best options for what you need. The best in SWF. More

Nice service and very accommodating. I got the car I wanted. Thank you for your help I got the car I wanted. Thank you for your help More

Caused more problems than when I brought my vehicle in the worst and last time I'll ever deal with this dealership. the worst and last time I'll ever deal with this dealership. More

Poor communication from staff and received an oil change card in the mail, however, it was not honored at the service dept. Much higher cost than surrounding area dealers for oil changes. card in the mail, however, it was not honored at the service dept. Much higher cost than surrounding area dealers for oil changes. More

Pleasant to deal with even though I've had my car in 5-6 times now for issues. The dealership is great at handling manufacturing issues times now for issues. The dealership is great at handling manufacturing issues More