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Norm Reeves Genesis of Cerritos
Cerritos, CA
399 Reviews
Thank You for Choosing Norm Reeves Genesis of Cerritos
The team at Norm Reeves Genesis of Cerritos would like to welcome you to our dealership in Cerritos, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Cerritos, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Cerritos count on the high-quality vehicles and services found at Norm Reeves Genesis of Cerritos, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 399 reviews
May 30, 2024
Our experience from start to finish was wonderful. Issac was very friendly and helpful also very informative. I would definitely recommend Issac and your Dealership to my friends. Thank you! Issac was very friendly and helpful also very informative. I would definitely recommend Issac and your Dealership to my friends. Thank you! More
by dayala1973
Verified CustomerEmployees Worked With
Helpful May 29, 2024
Dealership failed to tell me my car was reset back to factory settings, they could not fix a software problem car has about valet settings alert, my car was delivered nicely washed however it was unknown factory settings, they could not fix a software problem car has about valet settings alert, my car was delivered nicely washed however it was unknown whether my car was given a test drive after factory recall More
by Jerenechiaro
Employees Worked With
May 28, 2024
Sorry for such a poor rating. Doesn't have as much to do with Norm Reeves Genesis of Cerritos,, but that the 2023 Genesis GV60 Performance car that I purchased from this dealersh Doesn't have as much to do with Norm Reeves Genesis of Cerritos,, but that the 2023 Genesis GV60 Performance car that I purchased from this dealership is the worse costly investment in cars or anything else I have ever purchased. I would like to get an offer if you Norm Reeves Genesis of Reeves would buy the car back, although I shudder about any such offer because I think it has devalued more than any car me or my family has ever bought. It has only about 20,000 miles on it. More
by Mcr13Car20
Employees Worked With
May 28, 2024
Quick respond in good way and did good job to completed the task , excellent result, and good personality. the task , excellent result, and good personality. More
by James
May 26, 2024
Just another Genesis dealer. I haven't gone to another one to compare their service so can't accurately rate I haven't gone to another one to compare their service so can't accurately rate More
by MT2
Employees Worked With
May 24, 2024
Excellent communication as well as excellent customer service by all employees. I am very pleased with the dealership and the way it handles customer service. service by all employees. I am very pleased with the dealership and the way it handles customer service. More
by Jusjeri
Employees Worked With
May 24, 2024
From drop off to pick up, the whole process was smooth and professional. I highly recommend this dealership for your service needs. and professional. I highly recommend this dealership for your service needs. More
by Hakster Keem
Employees Worked With
May 23, 2024
Excellent customer service and my GV60 is back to normal. ..Thanks to Norm Reeves. Joneses ..Thanks to Norm Reeves. Joneses More
by Yvettejones455
